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  1. Illustrator CC 2018(Mac) Crashes every time I save

    16 votes

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    94 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Anonymous commented  · 

    no change at all for me with v. 23

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    Anonymous commented  · 

    This is still an issue for me.... I've updated to version 23.0 and I still get a never ending beach ball when trying to save even the smallest of documents.

  2. Illustrator CC 2019 freezes when trying to save.

    6 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,

    I would like to know if your issue is resolved ? If not please help us by answering few questions-

    Hardware you were working?
    Is this very frequent?
    Your operating system?
    Are you connected to a VPN?

    Please revert us back with the above information,it may help us to reproduce the issue in house.

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    Anonymous commented  · 

    I have had this problem since Sept. No one from Adobe has addressed it successfully. Oddly this doesn't happen on my iMac .... only on my MBP.

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