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Illustrator CC 2019 freezes when trying to save.

Illustrator freezes while trying to save, both locally or on a network drive.

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Dennis Rasberry shared this idea  ·   ·  Report…  ·  Admin →
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Need More Info  ·  Anish Kumar responded  · 

Hi,

I would like to know if your issue is resolved ? If not please help us by answering few questions-

Hardware you were working?
Is this very frequent?
Your operating system?
Are you connected to a VPN?

Please revert us back with the above information,it may help us to reproduce the issue in house.

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  • ritika patel(Illustrator team) commented  ·   ·  Report

    Hi,

    I would like to know if your issue is resolved ? If not please help us by answering few questions-

    Hardware you were working?
    Is this very frequent?
    Your operating system?
    Are you connected to a VPN?

    Please revert us back with the above information,it may help us to reproduce the issue in house.

    Regards,
    Ritika
    Illustrator team

  • Anonymous commented  ·   ·  Report

    I have had this problem since Sept. No one from Adobe has addressed it successfully. Oddly this doesn't happen on my iMac .... only on my MBP.

  • Anonymous commented  ·   ·  Report

    I'm having the same issue, are there any fixes yet?

Illustrator (Desktop) Bugs: File Save, Import and Export

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