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igglypou

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  1. 147 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    igglypou supported this idea  · 
  2. 42 votes

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    igglypou supported this idea  · 
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    igglypou commented  · 

    I had the same problem, one day illustrator opened and everything was gone. no UI windows, nothing. I was unable to select any of the different workspace and even when one did work, the UI didn't actually changed. I couldn'T restart the workspace as all options to save a new workspace or reset them were greyed out.

    The only thing that worked for me was to delete all workspace profiles. i opened illustrator then Ctrl+Alt+Shift

    after that when I opened a work file the UI was reset back to the basic workspace that no one likes. I then had to remake my prefered workspace and save it. now it works. Waste of time, not linked to an update or anything in my case, in fact the illustrator on my home PC didn't do that, just the one at work.

    Yes, let us raise the price of the CC suite even tho it is bug riddled and we won'T offer better costumer service. at least open up a live chat like every other company out there.

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