Tuomo Pullinen
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94 votesTuomo Pullinen supported this idea ·
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Hi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Please Also let us know if you have been using any 3rd Party plugin while facing this problem.Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
Our time zone is IST (+5:30 GMT).We are available…An error occurred while saving the comment Tuomo Pullinen commentedI'm using version illustrator version 23.1, you can find my operating system in attachments. I'm tryin to save my flat drawing and logo designs with patterns made with brushes and pencil tool. This leads to "unknown error has occured" message coming to me very often. Can you help me with this? I really want to continue working.
Many others from my class is having this same problem.
Best regards
Tuomo Pullinen supported this idea · -
5 votesTuomo Pullinen supported this idea ·
I mean I can't control the layers in touch mode.
As for the view rotation it's impossible to go back to 0° degrees with finger gesture in touch mode. Please fix this.
Thank you.