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Linda

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  1. 18 votes

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    18 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release, where we have redesigned this dialog. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar

    Linda supported this idea  · 
  2. 97 votes

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    Hi All,

    We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
    Merry Christmas & Happy New Year 2020.

    We have tried to address this issue in our beta build of 24.0.2.
    Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Illustrator Team

    An error occurred while saving the comment
    Linda commented  · 

    UPDATE: Now I'm getting another error: "Illustrator tried, but could not save the file "FileName". Click "Learn More" to try alternate options for saving your file."

    If I click "OK" and then command-s again, it saves the file, but leaves a .tmp file in the folder with the job. Clicking "Learn More" takes me to https://helpx.adobe.com/illustrator/kb/troubleshoot-file-save-issues.html, which is of no help at all.

    This is happening almost every time I save a file.

    An error occurred while saving the comment
    Linda commented  · 

    I am having the same issue. I get a pop-up DLOG when I save or save as and then try to do something else, like close the file. I have to wait for it to finish saving before I can continue. It takes a LOT longer since I downloaded the new version. Here's a 319k file following the instructions you shared above.

    Linda supported this idea  · 

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