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1. Save now takes longer in updated 2020 version

   106 votes

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   127 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (In Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
   Merry Christmas & Happy New Year 2020.

   We have tried to address this issue in our beta build of 24.0.2.
   Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

   Please do let us know if this issue is resolved for you or not.

   With Best Regards,
   Illustrator Team

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   Tim commented  ·  Jun 12, 2021  ·  Edit…  ·  Delete…

   Ran into the same issue recently. Went to save a design, and Illustrator froze at 30%. Tried saving as AI and PDF, and it did the same thing regardless. I saved the design without the PDF compatible file box checked and it saved like normal. I've waited for several minutes, and it never saves past 30%.

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2. PNG export broken

   4 votes

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   5 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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   Tim commented  ·  Dec 16, 2019  ·  Edit…  ·  Delete…

   Was there every any resolve to this? I'm now having this issue since the last major update. Everything worked fine before.

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