PNG export broken
I receive an error every time I try to export a PNG from any file. Other export formats work without a problem.
Working on a Macbook Pro with MacOS Mojave running the latest version of Illustrator (updated this morning).
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Marcello V commented
I have the same problem: illustrator 25.4.8. (on macOS 10.14.6)
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Tim commented
Was there every any resolve to this? I'm now having this issue since the last major update. Everything worked fine before.
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Rose Vickerman commented
I am also experiencing this issue.
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Ian Lepkowsky commented
Having this same issue. Any updates?
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Libby commented
No support team here??? Illustrator is literally useless for me without the ability to export. Every attempt to export a .png of any size gives the following error message: "unable to export the following files."