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Justin Taylor

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  1. 14 votes

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    Hi,
    Thanks for reporting this issue, Illustrator Team really appreciate this.
    We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
    Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
    Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

    Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
    If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
    Our time zone is IST (+5:30 GMT).We are available…

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    Justin Taylor commented  · 

    Just an update we've found when this happens to us we can go into our font manager (Universal Type Client) and deactivate Myriad Pro Regular, and it will let us save afterwards.

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    Justin Taylor commented  · 

    Something common we've found is this happens on files with Myriad Pro. Our workaround has been changing to a different font so we can save the file, then clean the font cache and change the font back.

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  2. 2 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 2 votes

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  4. 2 votes

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  5. 67 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Justin Taylor commented  · 

    Agreed, still an issue in 24.2.3, we've had to downgrade back to a previous version because of it.

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    Justin Taylor commented  · 

    When applying a guassian blur in Illustrator 24.2 on our Macs spot colors are changing to CMYK, even with the preserve spot colors option turned on.

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  6. 2 votes

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