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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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643 results found

  1. Color Picker not working correctly

    I'm running Illustrator v23.0.i on a Windows 10

    When I use the Colour Picker to pick up a colour it changes the fill indicator but when I double click the fill box to show the colour makeup it shows Hex 000000

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    0 comments  ·  User Interface  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  2. Shapes won't change to colours saved to Libraries

    I have multiple colour palettes saved in my Libraries which I will use through Illustrator/Photoshop/Indesign. Frustratingly, as I am in the middle of working on a design using basic shapes (rectangles, ellipses etc) and go to change the colour of that shape by clicking on a shade within my libraries it will not change! The shape will change colour when using colours from the swatches palette always. I end up having to quit Illustrator and restart it then colours from my library will work again.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  3. Object drawing error

    When I click and drag to draw an object such as a rectangle or ellipse I get a wild error where Illustrator tries to draw all of the intermediary steps in between. I gives me an unknown error, and if you look in the layers palette you can see that it is actually drawing lots of objects rather than the one I'm intending to draw. I have attached a gif of what is happening.

    I've been having issues attaching files to this post. Here is a link to a gif of the issue. https://imgur.com/a/gd7ae

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    0 comments  ·  Tools  ·  Admin →
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