9 results found

1. Save now takes longer in updated 2020 version

   When I save, even a blank document, it takes Illustrator a lot longer than the previous version to save.

   106 votes

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   127 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
   Merry Christmas & Happy New Year 2020.

   We have tried to address this issue in our beta build of 24.0.2.
   Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

   Please do let us know if this issue is resolved for you or not.

   With Best Regards,
   Illustrator Team

2. This file has been modified outside illustrator

   After updating to Illustrator 24.0, sometimes when saving a file, I get a popup that says 'this file has been modified outside illustrator. do you want to continue?'

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   45 votes

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   76 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
   Merry Christmas & Happy New Year 2020.

   We have tried to address this issue in our beta build of 24.0.2.
   Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

   Please do let us know if this issue is resolved for you or not.

   With Best Regards,
   Illustrator Team

3. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

   This seems new to 27.9 and removes confidence in save presets.

   Steps to replicate:
   1) Save file as Adobe PDF format
   2) Select [Smallest File Size] from presets.
   3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
   4) Click Save PDF
   5) Save file as Adobe PDF format
   6) Select [Smallest File Size] from presets.

   Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

   2022 Mac Studio M1 Max, Illustrator 27.9

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   8 votes

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   19 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue seems to be fixed in Illustrator Beta 28.1.0.100.

   Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.

4. Changing color via Hex doesn't count as an action, so save does not update file

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of the object works as expected:
   clicking a swatch
   adjusting the RGB or CMYK sliders
   using the RGB spectrum/eye dropper
   using the eyedropper tool to select color from other object

   All of these items log and action as an undoable step, and therefore after the color change the file is seen as revised and therefore can be saved immediately after the Hex color adjustment.

   Currently work around is to do and additional action after changing the color. For instance: copy/paste then delete the object selected in order to go through some history steps to get back to state of file after color change and then hit save.

   To summarize steps to replicate:
   Open existing file
   Select object(s)
   Adjust color fill by pasting or typing in a Hex color code, hit enter
   Object(s) will adjust to new color
   (at this point the application does not register under the edit menu that a new change has occurred)
   Therefore, hitting keyboard shortcut to Save file has no action (Save is gray in menu)

   Thank you for taking a look at this.

   MacOS 12.5
   Illustrator 26.1

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of… more

   6 votes

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The latest Beta 29.4.0.37 now correctly treats a document as changed when a color code is paste into the HEX field in the Color panel with an object selected.

   Please test it and comment back.

5. Export As does not respect Large Canvas scale (Illustrator 29.2.1)

   If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.

   I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.

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   5 votes

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is reported to be fixed in the latest Beta build 29.5.0.15 — please try it and verify if it works for you (or not) in the comments

6. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1 decimal place to something like 5-6.

   If you don't do this, any SVG you open and save (even if no edit was made) will likely end up malformed.

   You can replicate this by opening a SVG, nudging it maybe a pixel or two, and then saving it with ctrl+s. Re-open the file and then observe the obvious distortions and rounding errors.

   Right now, as it stands, It's so easy to corrupt any icons you might be working on if you are making changes from SVG to SVG.

   All you have to do is make a small modification, hit CTRL+S, and then ... boom! Your file is now instantly corrupted and rounding errors distort your paths.

   Here is an example.

   Original Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784478i544B7B1A8591C865/image-size/large/is-moderation-mode/true?v=v2&px=999

   Re-Saved Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784479i67374AE1F641A82B/image-size/large/is-moderation-mode/true?v=v2&px=999

   I urgently request that Adobe does something about this, such as letting users define their default save options somewhere in the preferences so that this sticks permanently. Right now, precision is reset to 1 decimal place on every launch of the application.

   Please add an "Export Options" section to the application preferences, or a menu item that allows us to set a default SVG export profile.

   I beg that someone on the team incorporates an option to fix this!

   Thanks so much for reading.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1… more

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   5 votes

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Should be fixed in Beta. Please verify if this works properly now.

7. Illustrator 28.4 does not preserve SVG object hierarchy

   Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.

   See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695

   This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.

   2 votes

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.

8. Placing an SVG file with View->Snap to Pixel enabled distorts the image

   If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

   2 votes

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in the latest Beta Build 29.5.35 — please check and comment back

9. Insufficient data for an image

   Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.

   Machine: Mac Studio 13.5.1 (22G90)
   Illustrator 27.8.1

   I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.

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   2 votes

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   Done (Available in Beta)  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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