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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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5 results found

  1. Complete Reset (Again) of ALL Preferences After Update (Toolbars, Workspaces, etc.)

    Not sure why this STILL happens, but every time there is a jump from one version of CC (today from CC 2017 to CC 2018), all preferences are dropped.
    All palettes are gone. Tool box is single column i/o 2 (as previously set). None of my preferences carried over from the version I was using right before updating. Very frustrating.

    31 votes

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    20 comments  ·  User Interface  ·  Admin →

  2. Contextual Task Bar cannot be turned off

    When you hide the Contextual Task Bar in Illustrator 28.4 it will always reappear after relaunching Illustrator. Even after resetting the preferences.

    14 votes

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    4 comments  ·  User Interface  ·  Admin →

  3. Annoying tutorial tooltips will not go away even after restarting

    Annoying tutorial tooltip persists even after restarting illustrator. Clicked on the button it's referring to, still won't go away. Hides the navigation bar so you can't even move the document...

    13 votes

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    7 comments  ·  User Interface  ·  Admin →

  4. New bugs in 27.6: Illustrator does not open File from Explorer; Recent Files not refreshed; Wrong Taskbar Caption

    I experienced different annoying bugs fresh after the update to Illustrator 27.6:
    - Double Click on a file in the Windows Explorer lets Illustrator start. But Illustrator does not open the file. It stays idle only.
    - I opened a file (by dragging it onto Illustrator) and saved it as a new file (same name, but different location). When restarting Illustrator and trying to open that NEW file from the recent files list, it opened the OLD file instead.
    - The Windows Taskbar Caption of Illustrator is messed up (see attached image).

    I restarted the PC, uninstalled+reinstalled Illustrator 27.6, cleared…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →

  5. Why was the Type tool and Pen tool combined?

    Not sure what the reasoning if for put the Pen tool under the Type tool header icon in the toolbar? And why you moved the Remove/Add Anchor Point under the Select tool?
    It maybe only seconds of lost time for the toolbar is now clunky and not intuitive.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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