I can't turn on toolbar in AI beta 28 version, hotkeys don't work
Error description below
Which version gives this error?
What is the locale are you using?
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Geoffrey Crété commented
Illustrator 2024 Beta: Je n'ai pas accès à la barre d'outils. Impossible de l'activer depuis Fenêtre > Barre d'outil > "Une erreur inconnue s'est produite"
Du coup je ne peux rien faire... -
Gökçehan, does it look similar to this problem: http://illustrator.uservoice.com/forums/939477/suggestions/47212451 ?
I assume you are using Turkish locale, aren’t you? -
David
commented
Unfortunately, it is not possible to post a link here.
Please enter the following into Google:"Change the language settings of your Creative Cloud apps"
And you will see the Adobe help article.
How to change the language settings of Creative Cloud apps
1. Open the Creative Cloud desktop app.
2. Select the Account icon in the upper right, and then select Preferences.
3. Select Apps in the sidebar.
4. Select a language from the Default install language list.
5. Select Done to apply your changes.Unfortunately, I won't be able to check the language change until the weekend.
But please note that according to the instructions, ALL CC apps must be reinstalled, and ALL CC apps will then be in English. Unfortunately, it doesn't seem to be possible to change one app to English.
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Edyta
commented
"Edyta you test it with the English version?"
Well, no, because I don't know how to download the english version of Illustrator Beta. In my CC panel there is only the Polish version.
Please let me know where I can find it or post a link :) -
David
commented
Edyta you test it with the English version?.
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David
commented
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David
commented
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Edyta
commented
Where can I find the english version of Illustrator Beta for download?
There are only polish versions in my CC panel ... -
Gökçehan Firidin commented
Kısayoloları kullanmaya çalıştığımda, betada çalışmıyor.
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Christophe Brun
commented
This happened when I loaded the Illustrator (Beta) (28.0) French version.
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Edyta
commented
I'm unable to use Beta version because of this toolbar.
I'll install the english version too. -
David
commented
Edyta generally remains only the 1st option. Unfortunately, all CC apps have to be reinstalled, as far as I know. All CC apps will then be in English.
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CyGoo “CyGoogle” N. commented
? is it a BUG ?
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Edyta
commented
David which version did you choose?
Because I understand that point 2 and 3 is a return to the standard version - this is not a solution. -
David
commented
Illustrator (Beta) 28.0 and Illustrator (Beta) 27.10 64-bit
Polish
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Edyta
commented
Adobe Illustrator (Beta)
28.0 7 (64-bit)Poland
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David
commented
I received the following response from Adobe Support.
Your Adobe Customer Service Case ADB-30777824-M0G2
Good day,Thank you for your patience here. I have received the following message from our internal specialist department:
This is a reported issue with the beta version. There are 3 workarounds for this problem:
1. Install the English version of Illustrator as an issue has been reported with non-English versions
2. Use the latest stable version of Illustrator
3. Use the latest pre-release version of IllustratorPlease let me know if these workarounds are helpful to you and how you want to proceed from here. Thank you.
Best regards,
Adobe Customer Service -
David
commented
Both Illustrator beta versions. What exactly do you mean by local?
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Edyta
commented
Poland and it is also the Polish version of the program.
Edyta, which is you current UI language?
PolishThis is the same problem as with Dominik and David :(
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Christophe, which version gives you this error?
What locale are you using?