Leigh
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100 votesLeigh supported this idea ·
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2 votes
An error occurred while saving the comment An error occurred while saving the comment Leigh commentedStill occurring with the Illustrator 25.2.1 update... please fix!
An error occurred while saving the comment Leigh commentedForgot to include attachments before
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5 votesLeigh supported this idea ·
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137 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Hi ,
The bug will be fixed when PS is upgraded to the latest version 22.3.1 . Kindly update PS to 22.3.1 and Bridge to the latest version. If the issue still happens, kindly reset your Settings in both PS and Bridge.
Regards,
Aishwarya G GadodiaAn error occurred while saving the comment Leigh commentedThis has been happening to me as well.
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19 votes
I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Leigh supported this idea · -
4 votes
An error occurred while saving the comment Leigh commentedI'm having similar issue with masked objects. They disappear with GPU acceleration on and come back when off. Works fine in the previous version
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5 votesLeigh supported this idea ·
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413 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamLeigh supported this idea ·
Here is a video of the issue: https://app.box.com/s/hal5gg7wn01pb0llefv1yw1ozc2g6vvd