illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0
illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0 once I set it to our teams color profile. Especially if I switch from AI to PS. Even after changing the profile in Bridge and synchronizing them.
The bug will be fixed when PS is upgraded to the latest version 22.3.1 . Kindly update PS to 22.3.1 and Bridge to the latest version. If the issue still happens, kindly reset your Settings in both PS and Bridge.
Aishwarya G Gadodia
Still having this problem in May! Come on Adobe!! It's still not working for me.
Updated to Photoshop 22.3.1 and now Illustrator behaves properly. Also updated to Bridge 11.02.123 and now my colour settings are at least syncing across my Apps.
Running Catalina 10.15.7 on a 27" iMac, BTW.
Same problem. Colors are muted after latest update. Working on a PC. Both Photoshop and Illustrator do not display colors correctly. I tried uninstalling Bridge and then reinstalling it, changing color profiles in Photoshop & Illustrator and the problem remains. My coworker has colors changing when viewed in Adobe Acrobat also.
David Mikal Johnson commented
Updated to Photoshop 22.3.1 and Bridge 11.02.123, set my color settings in Bridge, and now Illustrator behaves properly. To restate: I updated 2 applications so that a 3rd application would work like it's supposed to.
Latest round of updates seems to have fixed it for me.
I have the same problem here and I updated photoshop to 22.3.1, it don't work
Brad Fischer commented
For those still experiencing the issue, if you haven't tried resetting your Settings in Bridge first, try that and see if it does anything for you.
Brad Fischer commented
The release notes for 22.3.1 don't mention this issue. Maybe it should be?
No solution. I upgraded to the latest version of photoshop (22.3.1 as suggestued) but nothing has changed. The bug is not fixed at all. Please try to do better! MacOS Catalina
latest upgrade to PS 22.3.1 resolved the issue for me. Thank you Engineering team.
The latest PS update appears to have fixed it for me. I'm still running OSX Mojave
I just upgraded PS 22.3.1. as suggested and the bug is not fixed at all.
Hey Adobe. Lots of disgruntled customers suffering from a workflow and productivity perspective.
I feel a class action coming on!
I am experiencing the same issue, over and over again... though my monthly subscription is getting paid on time...
But it makes me feel better to remember when with an older AI version i experienced a way more frustrating situation. When i saved a pdf it did not replace the older one!
I was very lucky to discover it just in time before sending the wrong pdf to the offset printer...
Keep on the good work adobe!
I haven't really noticed an issue in Photoshop, but I am going back to Illustrator 2020 to see if that helps.
David Mikal Johnson commented
I don't know what's worse, that this is still an issue after a MONTH, or watching paying customers beg and plead politely for Adobe to resolve this. Adobe's near monopoly on prepress software is stifling and their complacency is unforgivable as something like this happens with every update.
I've had a $52.99/mo, all apps subscription for 7 years, and just now I went to cancel my plan, giving this issue as the reason for cancelling. They offered me $29.99/mo, all apps for 1 year so I took them up on it. A year ago when I attempted cancellation for a workflow-crushing Photoshop issue, they offered me 2 months free, so I stayed. (That issue has yet to be resolved... so, yeah...)
Suggestion to the fine, frustrated peoples in this thread: as a protest, or as a way to feel better about suffering the unnecessarily prolonged indignities of broken updates and missing features, go through the cancellation process and see what Adobe offers you as a sweetener to stay.
I believe you have the option to "cancel" your cancellation before it becomes final in case they don't offer you staying incentive, but I don't know for sure, because both times I was offered options before getting to a page that made my cancellation final. Happy for them to beg for my business, since I have to beg for them not to break sh!t.
Post your results to encourage others if successful, and possibly light a fire under Adobe's butt to resolve these frustrating glitches quickly. (re-posted to add evidence of success)
cris black commented
This color issue altogether stinks, but the worst part is that even after changing the color setting in a document, the next time you open it, it doesn't retain the settings you gave it. And on Friday I was working in a document, stopped and went to Excel and my email, back to the document and the setting had changed. All my blues were purple. And I had not even closed Illustrator.
So what I'm saying here to the Adobe engineering team is that the issue happens randomly with the program open too. This is very disheartening because it truly means we cannot count on our monitors at all for color information at this point.
Adobe, please ask your engineering team to put this on at the top of the list for fixes. The only thing that could possibly be worse at this point is everything in the document showing up in grayscale even when we add color value to it.
This is an absolute ball-ache and unacceptable.
I am having the same issue since I updated to Illustrator 2021 & Photoshop 2021. My colours keep defaulting to CS6 and go neon if I open Photoshop 22.3.0 as well as Illustrator 25.2.1. Have to close, reset colour and reopen to fix. Sometimes have to restart Illustrator.
This is unacceptable, I run a busy art department and cannot afford to have Illustrator being relaunched and jobs being reopened more than once in order to get work out for Press. Adobe, please sort this problem out. It is counter productive and annoying, considering the amount of money we pay to use your Applications. Thank you, kind regards
23 Apr 2021 - SORTED, thanks, Adobe, since the latest update to Photoshop 22.3.1. (Running Catalina 10.15.7 on the Mac)
Stop pushing out updates that haven't been adequately tested. This is irresponsible coming from a company that holds the monopoly on prepress software.
I've since edited my color settings in Bridge and restarted the app, then uninstalled Photoshop 22.3, reinstalled and started the 22.2 version, dumped the ACEConfigCache2.lst and restarted Illustrator to open an archived file, prompting the message "Your current color settings discard CMYK profiles in linked content but profiles were set to be honored when this document was created."
I *hope* this means that my CMYK print files will work for the printshop — if anyone know if this will create problems for the printer, please let me know!