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James Sparling

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  1. 7 votes

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    15 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    James Sparling commented  · 

    @Matt: as long as the V selection tool is before the A one you should be okay. Or you could combine them in the same button but, again, make sure V is above A.

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    James Sparling commented  · 

    I know these are old comments, but this has been bugging me for years, ever since that update back in 2019. I finally decided to try and fix it because it is SO annoying and I think I've found out how to. It's entirely to do with the tool bar and the order of the selection tools. I've just built a new tool bar from scratch and made sure the (V) selection tool appears first and that appears to have fixed it!

    I wish I'd done it ages ago. Phew, what a relief. Please let me know if this works for you.

  2. 10 votes

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    6 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    James Sparling commented  · 

    It's entirely effected by the order of the selection tools in the Tool Bar! I am so relieved to have found this out after two years of pain. That is why when you change layouts it might go away. But it is to do with the tools order. Customize it, build a new one with (V) above (A) and you are fine.

    James Sparling supported this idea  · 

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