AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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1 vote
An error occurred while saving the comment I bet it’s Lenovo doing. They have some problems with stealing hotkeys, according to search results: www.google.com/search?q=Lenovo+ideapad+shift+f7
Sometimes it’s about their drivers... Try to follow some instructions on how to configure functions keys on Lenovo to respect apps.
Please reply back if it gets fixed. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Yep, thanks for the link, I’ve read it all and visited the source mentioned there. And the source also states 'while still drawing', and not 'when editing a shape with the tool'.
I am pretty sure it was never the case, but it’s something of the 'Mandela effect' memory alteration — it feels like it should work after a shape is complete too, but in fact it never was. It’s not an accusation, no, but only my guess! And all those who I asked for this, who teach Ai from those days, confirmed it was never the case.
But — I think it’ a neat thing to have, as you say. Doesn’t break anything and is helpful.
Do you mind me changing the title to something like 'Make holding spacebar reposition a shape while transforming it with its tool, after it is already created'?An error occurred while saving the comment Tom, I never heard about being able to use space to reposition a shape after it’s been created.
I asked several Mac users to test it — and they confirmed you can’t do and none of older versions they have access to can’t allow this either.
Are you sure it is possible for you on Mac? Can you record a short video of this?
Even though it’s not a thing apparently, according to these sources, I find it useful to have. -
17 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment It looks very similar to this report then: https://illustrator.uservoice.com/forums/601447/suggestions/44253462
Please read it and try some things from comments. Let me know if nothing helps.An error occurred while saving the comment Mahender, does not happen to me.
Please check the most obvious thing — do you have the 'Paste text without Formatting' option enabled in Preferences > Clipboard Handling, in 'When Pasting' block?
If it does not solve this, let’s try to investigate.
Is is 27.2 or the most recent 27.3?
What method of Paste do you use? A hotkey, the context menu, the top menu?
Does it differ if you paste it using the menu, Edit > Paste commands?
Does it differ if you paste this text into a newly created text?
Does it help to paste into the other document?
Does it matter if you grab a text form an older file? -
4 votes
An error occurred while saving the comment Thanks. I confirm this on Windows too.
If you grab the file David posted ('Freeform Testing.ai') and enable thumbnail preview in Explorer, both gradient are viewed fine. But if you export it (or just rename it to 'Freeform Testing.pdf'!) — the left square becomes blank in the thumbnail.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment David, a nice workaround!
But can you share the PDF file for the team to investigate? Nothing can be done without files and steps — it’s definitely a file-specific issue, or the problem with the viewer you are using, or something else.
You can share the file here in comments publicly (if you are allowed to), or send to sharewithai@adobe.com (in this case please put the link to this report in the email’s body for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/45953785).
Either way — please comment back. -
12 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Creation and modified date become the same when saved on Illustrator files 2020 (Mac only)
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2025-05-19_16-26-28.jpg 393 KB -
2025-05-19_16-25-32.jpg 241 KB -
Screenshot 2023-03-14 at 10.38.39 AM.png 23 KB -
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Screen Shot 2022-07-08 at 12.49.58 PM.png 381 KB -
Screen Shot 2021-01-24 at 12.04.41 PM.png 59 KB -
Screen Shot 2019-12-05 at 1.12.16 PM.png 47 KB
26 votesAn error occurred while saving the comment @Terry, ah, I see the problem now. This is not what I meant :) I assumed it’s about creating a file initially, and not consecutive saves.
Does not happen on Windows, the creation date stays unchanged when a file is saved. It gets overwritten only if I decided to Save As into the same file.An error occurred while saving the comment Modify date gets written for any new file and matches the creation date. It's not a thing that Ai specifically does, it's just normal.
Am I getting this right? Why do you want to not have a date modified? -
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1 vote
The problem got resolved with changing the font manually in the imported PDF. However, it does not explain the problem completely. Please comment if you have new information on this.
An error occurred while saving the comment Samuel, glad it got sorted out, but where did you changed the font exactly? In the imported PDF or in the R app?
An error occurred while saving the comment For me both Acrobat Pro DC and Illustrator display the top portion of the graph like the attached image shows.
'Missing' symbol. However, if I grab these and change the font form 'Myriad Pro' (not sure if it got reduced to the default font or if this is what was intentionally assigned to these) to 'Arial', the same as numbers use, these get magically fixed to 'black circle' symbols (U+25CF) — which look hollow, since they have the black stroke and no fill.
So the problem is that for some reason Arial got dropped, and it feels like Acrobat Pro and Reader give different results... or it can be a machine-dependednt problem.
How often does it happen? -
3 votes
An error occurred while saving the comment Ted, there is a dedicated request about making a selection in Layers to be equal to a selection on canvas: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/45338959-select-items-in-layers-in-sync-with-objects-on-can
Please note that making this simplification leads to breaking some workflows.Naming procedures should be upgraded without any doubt.
So far we have some powerful scripts to the rescue. Check this specifically: https://github.com/creold/illustrator-scripts/blob/master/md/Item.md#renameitemsOperations with hidden layers. Which operations exactly?
Also, please try to post on request at a time, each one in a separate entry. UserVoice does not allow to split entries easily.
As for list numbers — look fine to me, 1-2-3 :) -
2 votes
An error occurred while saving the comment Because Separations Preview is a more narrow panel, only useful for those who print illustrations and cares about prepress in general, while the Color panel is a more general one. It’d be a lot of confusion caused by this change.
Better explain why do you want this change to happen? What problems are you going to solve with this change? What workflows are you going to streamline with having these as one panel?
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3 votes
An error occurred while saving the comment As per the comment by Susan Krupkowski in a comment in this bug report: https://illustrator.uservoice.com/forums/333657/suggestions/36689818
Quoted:
Need to fix the bug whereas the Info panel no longer shows correct values for graph elements (selected with the Group Select tool). Instead, values are W: -2730p6 H: -2730p6.
I tried to submit this as a bug, but the "magic link" for login doesn't work when you're behind a firewall.
The bug, as I wish to report it:
[Illustrator 25.0, Windows 10 Enterprise]
When using the Group Select tool to select an element within a graph, the Info panel shows nonsensical values (e.g. W: -2730p6 H: -2730p6 ). Since the Transform panel has never shown no values for graph elements (grayed out, 0 and 0), we relied on the Info panel to check the size of graph elements.
We use Illustrator exclusively for graphs, and this bug makes it impossible to follow our sizing standards.
This is an ongoing bug, every graph, every element of it, all the time.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Zach, is this still a problem for you?
An error occurred while saving the comment Can't confirm on Windows, 24.2.1.
All three, Scale, Free Transform, bounding box, work fine for me (as intended). -
34 votesAdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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4 votes
An error occurred while saving the comment A bit exaggerated, but it usually looks like this.
An error occurred while saving the comment Exactly! It happens a lot for me — I try to open the panel, but accidentaly tear it off instead. Opening and closing a panel is a more common operation than rearranging, so the priority is clear here.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
Illustrator app cant save anything when disks are full. Please try to free some space and try again.
An error occurred while saving the comment Ashley, your disks are full. You don’t have enough disk space to perform this operation — it is written in quite plain English just above the error message. This is not a bug, it’s just you don’t apps enough room to work with. Please try to free some space and try again.
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12 votes
An error occurred while saving the comment It is just strange the team thought that having ‘equalise handles’ is more important than having the ability to constrain.
When a new point is drawn, it has equalised handles anyway.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Indeed, it does.
If you locate the ImageTracing.jsx (should be somewhere here: C:\Program Files\Adobe\Adobe Illustrator 2023\Presets\en_GB\Scripts\ImageTracing.jsx) and open it in a text editor, in the line 36 you will find this:
var COLLECTABLE_EXTENSIONS = ["bmp", "gif", "giff", "jpeg", "jpg", "pct", "pic", "psd", "png", "tif", "tiff"];So the script is written in a way it's case-sensitive.
You can modify the script (the easiest way is to include upper-case variants for all the extensions) and backup it, since it’d be replaced each time Ai updates.As for the permanent fix to this — I’ll try to let the team know.
Thanks! -
5 votes
An error occurred while saving the comment Thanks, this makes more sense.
Indeed, not handy at all when you can’t see how a gradient flows for a text.An error occurred while saving the comment Ashfaque, the text does not vanish for me when I drag over it, but gets filled with the layer’s color (like blue for the first layer), whether the edges or smart guides are enabled... This does prevent seeing how a gradient is applied to a text with a Real-time preview on.
The video you mentioned did not get attached it seems.
Does it still disappears for you?
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Yes, I can confirm the second problem. Even with the Smart Guides turned off, Ai still draws the overlay for the text, similar to one you get when hover over the text with a Selection tool and Smart guides on — a solid fill of text’s layer’s color.
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Jude, try also these steps, please:
1. Assign some other hotkey to these commands and check if new hotkeys works
2. Reassign native hotkeys to some other commands and check if these command can be called by these hotkeys
If both are true, it probably means some other app than Safari is stealing these hotkeys, and it makes it faster than Ai. Usually it means the app is launched before Ai gets launched.