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Henk Stolker

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  1. Artboards with the same number / missing number

    191 votes

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    165 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Henk Stolker commented  · 

    When I copy artboards and make new artboards the automatic numbering of the artboards goes wrong. And when exporting an artboard you can't export the right artboard.

    MacOS Ventura 13.0.1
    Illustrator 26.5

    Henk Stolker supported this idea  · 

  2. baseline shift

    1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Henk Stolker shared this idea  · 

  3. Lasso tool not selecting

    10 votes

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    11 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Does it happen all the time for you, or occasionally? in any file, or a specific one? If a certain one — can you share it?

    What is your exact OS details and version used?

    Can you record a short video demonstrating the issue?

    Please comment back, the team lack details on this issues and can’t really start investigations this.

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    Henk Stolker commented  · 

    The Lasso Tool is not working. Newest Illustrator, Mac OS 11.6

  4. Aligning a group of objects to an artboard

    2 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » Align, Distribute  ·  Admin →
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    Henk Stolker commented  · 

    I sent it to Adobe. Let's see what their reaction is.

    Greetings!

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    Henk Stolker commented  · 

    Thanks for looking into this. I'm working on MacOS 11.4, and Illustrator 25.3.1. The problem does not happen with every project, and I can't reproduce it with a new project. But I added some screenshots.

    Screen 1.
    On the left you see 8 drawings I made. I made more in this series, but with these 8 drawings, and only these 8, the problem happens. On the right you see the artboard.

    Screen 2.
    I select the top left drawing, and I click in the Align Window on Horizontal Align Center, while Align to Artboard is selected.

    Screen 3.
    Next click is on Vertical Align Center. The objects IN the group align.

    Other screens show the same with different drawings.

    Henk Stolker shared this idea  · 

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