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Rod Burkholz

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  1. 4 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Rod Burkholz commented  · 

    This works:
    (tried a few things based on other sites/threads).

    Save your work, close all Adobe apps
    (didn't work for just Illustrator. I had to close Photoshop and InDesign to make it work)

    Option + Click-Finder (in Dock): Relaunch
    (Takes just a few seconds)

    Opened Illustrator again and problem was solved.

    Some threads also said they had to restart computer and issue was fixed. Mine worked just doing the Relaunch Finder thing.

    FYI: I'm still running an older CS 5.1 but from my understanding, it's the same issue with the apps running, any version, even CC.

    One helper said this issue happens at random times from using the Command + H (hide) in any of the apps. I know this or something similar has happened to me in the past but I've been a designer using Adobe products since 1990 and it's very rare to me.

    Hope this helps someone 🙂

  2. 2 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Rod Burkholz commented  · 

    This works:
    (tried a few things based on other sites/threads).

    Save your work, close all Adobe apps
    (didn't work for just Illustrator. I had to close Photoshop and InDesign to make it work)

    Option + Click-Finder (in Dock): Relaunch
    (Takes just a few seconds)

    Opened Illustrator again and problem was solved.

    Some threads also said they had to restart computer and issue was fixed. Mine worked just doing the Relaunch Finder thing.

    FYI: I'm still running an older CS 5.1 but from my understanding, it's the same issue with the apps running, any version, even CC.

    One helper said this issue happens at random times from using the Command + H (hide) in any of the apps. I know this or something similar has happened to me in the past but I've been a designer using Adobe products since 1990 and it's very rare to me.

    Hope this helps someone 🙂

  3. 22 votes

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    41 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hi ,

    Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :

    1. Machine details which can be found by :
    MAC : Choose Apple menu  > About This Mac.

    WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .

    2. Version of Illustrator .

    3.Kindly rename your Preferences folder placed in below location and share this folder with us .
    MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
    WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\

    Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator team

    An error occurred while saving the comment
    Rod Burkholz commented  · 

    This works:
    (tried a few things based on other sites/threads).

    Save your work, close all Adobe apps
    (didn't work for just Illustrator. I had to close Photoshop and InDesign to make it work)

    Option + Click-Finder (in Dock): Relaunch
    (Takes just a few seconds)

    Opened Illustrator again and problem was solved.

    Some threads also said they had to restart computer and issue was fixed. Mine worked just doing the Relaunch Finder thing.

    FYI: I'm still running an older CS 5.1 but from my understanding, it's the same issue with the apps running, any version, even CC.

    One helper said this issue happens at random times from using the Command + H (hide) in any of the apps. I know this or something similar has happened to me in the past but I've been a designer using Adobe products since 1990 and it's very rare to me.

    Hope this helps someone 🙂

  4. 342 votes

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    467 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Rod Burkholz commented  · 

    This works:
    (tried a few things based on other sites/threads).

    Save your work, close all Adobe apps
    (didn't work for just Illustrator. I had to close Photoshop and InDesign to make it work)

    Option + Click-Finder (in Dock): Relaunch
    (Takes just a few seconds)

    Opened Illustrator again and problem was solved.

    Some threads also said they had to restart computer and issue was fixed. Mine worked just doing the Relaunch Finder thing.

    FYI: I'm still running an older CS 5.1 but from my understanding, it's the same issue with the apps running.

    One helper said this issue happens at random times from using the Command + H (hide) in any of the apps. I know this or something similar has happened to me in the past but I've been a designer using Adobe products since 1990 and it's very rare to me.

    Hope this helps someone :)

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