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Kelly Smith

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  1. 173 votes

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    We have not been able to see this issue at our end. Need more information to have it resolved

    a) Is this happening on a new document or on an existing Ai document?
    b) Is this happening consistently – for each document?
    c) Please provide details about RAM and free space on iPad.
    d) If possible, if you can attach a video capturing the issue.

    Kelly Smith supported this idea  · 
  2. 35 votes

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    Kelly Smith commented  · 

    This app is infuriating. I am new to illustrator but I don’t think it’s just me. If they could fix this one simple thing it would save literally hours of work. I have to do things several or many time over. Simply because I want to zoom in to do a small section. When I touch the screen it chooses the wrong shape. I have to reset everything. And god forbid if the cursor is on the move tool. Can’t touch the screen at all. I have to leave a blank layer to go back to hundreds of times just so I can zoom in and out. I really wanted to use and learn this program. You have to have the patience of a saint. This isn’t art making anymore. It’s about fighting the buttons. God bless you if you are good at it.

    Kelly Smith supported this idea  · 
  3. 1 vote

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    Kelly Smith shared this idea  · 
  4. 42 votes

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    Kelly Smith supported this idea  · 
  5. 14 votes

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    Kelly Smith commented  · 

    Happens to me half the time. I tried holding down the circle thinking that may be it but it doesn’t help. Then I click back arrow. Usually have to do it about five times to move a anchor point. Makes it frustrating and slow. Using Apple Penciil.

    Kelly Smith supported this idea  · 

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