Brian
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5 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment An error occurred while saving the comment Brian
commented
STILL a problem. MacOS Sonoma on M1 Mac mini. As a different user pointed out on a different bug listing it depends if a vanilla display profile provided by MacOS is used VS a color calibration profile for the screen that I created (I use display cal + I1 display pro).
So for default display profile activating rulers does not break GPU preview but for other profiles it does.
Brian
supported this idea
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2 votes
An error occurred while saving the comment Brian
commented
Same problem. MacOS Sonoma on M1 Mac mini. As a different user pointed out on a different bug listing it might depend if a vanilla display profile provided by MacOS is used VS a color calibration profile for the screen that I created (I use display cal + I1 display pro).
So for me, for default display profile activating rulers does not break GPU preview but for other profiles it does.
Brian
supported this idea
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11 votes
Hi All,
Thanks for reporting this issue, but as we are unable to reproduce the same inhouse, we would need some more information
- Please share the details of the Ai version (desktop) you are using.
- If possible , it would be helpful for us to reproduce the issue if you could share the files with which you constantly face the issue.
- Please share system details and GPU details for the machine you are using.
Warm regards,
Aishwarya G Gadodia
An error occurred while saving the comment Brian
commented
STILL a problem. MacOS Sonoma on M1 Mac mini. As a different user pointed out on a different bug listing it depends if a vanilla display profile provided by MacOS is used VS a color calibration profile for the screen that I created (I use display cal + I1 display pro).
So for default display profile activating rulers does not break GPU preview but for other profiles it does.
Brian
supported this idea
·
An error occurred while saving the comment Brian
commented
Same problem. MacOS Sonoma on M1 Mac mini. As a different user pointed out on a different bug listing it depends if a vanilla display profile provided by MacOS is used VS a color calibration profile for the screen that I created (I use display cal + I1 display pro).
So for default display profile activating rulers does not break GPU preview but for other profiles it does.
An error occurred while saving the comment Brian
commented
Same problem. MacOS Sonoma on M1 Mac mini. As a different user pointed out on a different bug listing it depends if a vanilla display profile provided by MacOS is used VS a color calibration profile for the screen that I created (I use display cal + I1 display pro).
So for default display profile activating rulers does not break GPU preview but for other profiles it does.
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6 votesBrian
supported this idea
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99 votes
An error occurred while saving the comment Brian
commented
STILL a problem. MacOS Sonoma on M1 Mac mini. As a different user pointed out on a different bug listing it depends if a vanilla display profile provided by MacOS is used VS a color calibration profile for the screen that I created (I use display cal + I1 display pro).
So for default display profile activating rulers does not break GPU preview but for other profiles it does.
Brian
supported this idea
·
Upon more trial, it seems this is even more related to having the rulers turned on or not. The profile might increase the sensitivity of whether enabling rulers causes GPU preview to die or not, but the main issue seems to be turning on the rulers.