Scrubby Zoom - GPU View greyed out
I'm unable to toggle GPU Preview.
This is a new concern since I was able to toggle it on/off a few weeks ago.
Anonymous
shared this idea
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Brian, there is a dedicated bug report about rulers and GPU, please upvote it:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42978108-enabling-rulers-cmd-r-disables-gpu-preview-capab -
Brian
commented
Upon more trial, it seems this is even more related to having the rulers turned on or not. The profile might increase the sensitivity of whether enabling rulers causes GPU preview to die or not, but the main issue seems to be turning on the rulers.
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Brian
commented
STILL a problem. MacOS Sonoma on M1 Mac mini. As a different user pointed out on a different bug listing it depends if a vanilla display profile provided by MacOS is used VS a color calibration profile for the screen that I created (I use display cal + I1 display pro).
So for default display profile activating rulers does not break GPU preview but for other profiles it does.
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Sarah Khan (Illustrator team)
commented
Hi,
Can you share with us your system info. Inside Illustrator , go to Help->System Info. Copy its contents and send it to us on sharewithai@adobe.com.
Thanks
