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Gabriel Otárola

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  1. 113 votes

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    Gabriel Otárola commented  · 

    Hola @Egor Chistyakov.
    Tengo malas noticias: lamento decir que este problema no se soluciona solamente desactivando esa función.
    Si tienes un teclado original de Apple para el iPad Pro, y lo conectas cuando abres Illustrador te sucede el mismo problema.
    Así que tenemos varios detalles que deben corregirse.

    Saludos

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    Gabriel Otárola commented  · 

    Alguien ha encontrado alguna solución al problema?
    Tengo la misma situación que los demás, inclusive si abro la aplicación y la dejo sin hacer nada, se cierra sola, provocando perdida de datos.

    Gabriel Otárola supported this idea  · 
  2. 177 votes

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    We have not been able to see this issue at our end. Need more information to have it resolved

    a) Is this happening on a new document or on an existing Ai document?
    b) Is this happening consistently – for each document?
    c) Please provide details about RAM and free space on iPad.
    d) If possible, if you can attach a video capturing the issue.

    Gabriel Otárola supported this idea  · 
  3. 258 votes

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    Gabriel Otárola commented  · 

    Alguien ha encontrado alguna solución al problema?
    Tengo la misma situación que los demás, inclusive si abro la aplicación y la dejo sin hacer nada, se cierra sola, provocando perdida de datos.

    Gabriel Otárola supported this idea  · 

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