Avigayil Bezalel
My feedback
3 results found
-
277 votes
An error occurred while saving the comment Avigayil Bezalel supported this idea · -
149 votesNeed More Info · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
Avigayil Bezalel supported this idea · -
115 votes
The issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
An error occurred while saving the comment Avigayil Bezalel commentedEvery time I open illustrator, which is up to date, it either crashes right away or as soon as I choose a tool to use. I’m signed in, the creative cloud is up to date and it still keeps crashing. I tried deleting and redownloading. I tried turning off my iPad and turning back on.
Avigayil Bezalel supported this idea ·
I just chatted with them through the creative cloud app and they had me turn off the show effects when using pencil setting in the apple pencil settings and it's not crashing anymore.