AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator)
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2 votesUnder Review · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Thanks for reporting this issue.
We are moving this under review, meanwhile what you can do is use Right Click > Make Pixel Perfect or turn on control panel from Window > Control.Thanks & Regards
Nitish Agarwal
Illustrator TeamAn error occurred while saving the comment -
56 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) commentedHi Glen,
Thanks for sharing your problem. We understood your problem and we are already working on it to fix. Also, I have one workaround for you. If you are using closed paths near the art board boundaries you can use Stroke inside instead center stroke. You change it by following below steps :
1. Go to Window > Stroke in Illustrator
2. From fly out menu select show options
3. In Align Stroke option, select Align stroke to inside.This will always have all the art inside of the bounding box. But the limitation is it only works for the closed paths.
I hope it solves some of your problem.Thanks & Regards
Nitish Agarwal
Illustrator TeamAn error occurred while saving the comment AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) commentedHi Glen,
You can share your file at nitiagar@adobe.com. If you can make a video or enter detailed steps it will really helpful for us and get this fixed early. You can log your feature request separately in the feature request section of user voice itself.
Thanks & Regards
Nitish Agarwal
Illustrator Team -
9 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) commentedHi Andy,
You can try duplicating artboards and then arrange them with 0 spacing.
Thanks
Nitish -
164 votes
This issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.That is the workaround, and it’s reported that it’s not always the case.
At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.
An error occurred while saving the comment AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) commentedHi Bogdan,
Export using any fractional scale or height/width, you will get the expected dimensions. If you have artboard and art both pixel aligned then this problem does not comes up. If you can share your file share at nitiagar@adobe.com so that we can look into and analyze what is wrong in the file.
Thanks & Regards
Nitish Agarwal
Illustrator TeamAn error occurred while saving the comment AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) commentedWe are trying to fix this issue but in the meanwhile you can use the work around. Specify height by clicking on the drop down near 1x and then enter the height that you want and it will you the exact result.
Thanks & Regards
Nitish Agarwal
Illustrator Team
Hi,
You are looking for below suggested options in Properties panel?
Thanks & Regards
Nitish Agarwal
Illustrator Team