Doug Milllhoff
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1 vote0 comments · Illustrator Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →Doug Milllhoff
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1 vote
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1 voteDoug Milllhoff
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An error occurred while saving the comment Doug Milllhoff
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Illustrator UserVoice seems to be very buggy.
It took 2 hours of trying over and over to get this **** message to post, and I can't pot anything with attached files.
Tech support blamed my ISP, but it's curious that I have these problems ONLY with Adobe, which strongly suggests the problem is on Adobe's end.
Doug Milllhoff
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1 voteDoug Milllhoff
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3 votesDoug Milllhoff
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1 voteDoug Milllhoff
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5 votesDoug Milllhoff
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1 vote
An error occurred while saving the comment Doug Milllhoff
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Not clear this is actually GPU-related.
This bug dates back 32 years, all the way to Illustrator 1.0, when Adobe used the term "QuickDraw" to describe it. Terminology has changed, the bug has not. It has happened on every version of Illustrator, on every Mac, under every operating system.
I've sent the attached screenshots and videos in the past, no response.
The bug manifests as stray lines or incorrect vectors at certain seemingly-random resolutions.In preview mode, in addition to above problems, (possibly a different bug), I often get sectors or areas that do not fill or redraw correctly. Sometimes a black rectangle where none should be, sometimes just blank white space.
sometimes some stray diagonal lines, often when I 'move around' in a document in preview mode, new areas do not "refresh".It is unclear if Adobe is receiving these files because UserVoice seems very buggy and may not be able to handle JPEGs or ZIP files or the QT videos adobe tech support requested.
Doug Milllhoff
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An error occurred while saving the comment Doug Milllhoff
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Not clear this is actually GPU-related.
This bug dates back 32 years, all the way to Illustrator 1.0, when Adobe used the term "QuickDraw" to describe it. Terminology has changed, the bug has not. It has happened on every version of Illustrator, on every Mac, under every operating system.
I've sent the attached screenshots and videos in the past, no response.
The bug manifests as stray lines or incorrect vectors at certain seemingly-random resolutions.
In preview mode, in addition to above problems, (possibly a different bug), I often get sectors or areas that do not fill or redraw correctly. Sometimes a black rectangle where none should be, sometimes just blank white space.
sometimes some stray diagonal lines, often when I 'move around' in a document in preview mode, new areas do not "refresh".An error occurred while saving the comment Doug Milllhoff
commented
Not clear this is actually GPU-related.
This bug dates back 32 years, all the way to Illustrator 1.0, when Adobe used the term "QuickDraw" to describe it. Terminology has changed, the bug has not. It has happened on every version of Illustrator, on every Mac, under every operating system.
I've sent the attached screenshots and videos in the past, no response.
The bug manifests as stray lines or incorrect vectors at certain seemingly-random resolutions.
In preview mode, in addition to above problems, (possibly a different bug), I often get sectors or areas that do not fill or redraw correctly. Sometimes a black rectangle where none should be, sometimes just blank white space.
sometimes some stray diagonal lines, often when I 'move around' in a document in preview mode, new areas do not "refresh". -
1 voteDoug Milllhoff
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1 voteDoug Milllhoff
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2 votes0 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →Doug Milllhoff
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43 votes
Hello,
Please accept my sincere apology for the inconvenience the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 3). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.Regards,
Ankit Goyal
Illustrator TeamAn error occurred while saving the comment Doug Milllhoff
commented
A relatively minor annoyance compared to the bugs and interface issues that impair productivity.
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98 votes226 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Doug Milllhoff
commented
I've been getting the same message in various files, for a week or two.
I recently upgraded OS to 10.13.2, but that was over a month ago, so not clear it correlates to OS update.
It also seems to be random or intermittent - I only ********* certain files, and sometimes I DO NOT get that same message on same files!
And no, the file was not edited online or on a different computer, etc.
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2 votesDoug Milllhoff
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Illustrator needs to be able to support older versions.
I have clients running old CS and even Illustrator 6.0, and sometimes need to open ancient files.