25 results found
14 votesCompleted (Comments Open) · AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
I am closing the ticket due to lack of response.
Please get in touch with us at email@example.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
12 votesCompleted (Comments Open) · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
This issue is fixed in Creative Cloud Desktop 5.2 update.
If you have not updated to Creative Cloud Desktop 5.2 update then you can try restarting the machine to proceed with installation.
Closing the ticket since didn’t hear back from customer.
If you are still facing this issue, Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here
An error occurred while saving the commentTishwikJono commented
The cursor constantly flickers on my MacBook Pro 2017 with Touchbar.