David Brown
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11 votes
The team made some fixes in the latest general release 30.7 to fix the problem with the sleep mode. Can you please give it a spin and comment if it helps?
An error occurred while saving the comment An error occurred while saving the comment David Brown
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This issue persists in Illustrator 2025 29.71.
David Brown
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2 votes
An error occurred while saving the comment David Brown
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Egor - I sent the preference file to the email address you provided. I want to clarify my earlier post. I had written "Resetting the corrupted workspace does return it to normal, however that needs to be done each time the document is opened.” That is not correct; the workspace needs to be reset each time Illustrator is run.
An error occurred while saving the comment David Brown
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Egor - I appreciate your response. Resetting the corrupted workspace does return it to normal, however that needs to be done each time the document is opened.
David Brown
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Version 30.7 seems to have fixed the problem of Illustrator preventing the screen saver. It was an intermittent problem, but I have been using version 30.7 for quite a while without seeing the problem.