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Rishabh Tiwari

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6 results found

  1. Can't Print Illustration

    19 votes

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    29 comments  ·  Illustrator (Desktop) Bugs » Print  ·  Admin →
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    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    Hi,
    We worked with Microsoft on the issue. here is the update. Thank you few of you who helped us in isolating this issue. If your issue still does not get resolved with the updates as below please reach out to us on sharewithai@adobe.com

    Summary of Issue:

    Workaround:

    • Uninstall and reinstall the HP print drivers. Download the latest driver from HP website or contact your system administrator.

    Microsoft Support Ticket No.: 119070821001723
    Adobe Internal Tracking ID: AI-4215933

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Rishabh Tiwari commented  · 

    Hello,

    Thanks for reporting the issue.
    Can you please check the issue is reproducible or not in version 23.0.1

    An error occurred while saving the comment
    Rishabh Tiwari commented  · 

    Hello Rolo,

    Can i have a connect session with you to isolate the issue

    Regards,
    Rishabh Tiwari
    Illustrator Team

    An error occurred while saving the comment
    Rishabh Tiwari commented  · 

    Hello,

    Can we have a connect session with any of you where this problem is reproducible in order to isolate the issue further.

    Regards,
    Rishabh Tiwari
    Illustrator Team

  2. Rasterizing artwork Overprints being discarded

    2 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    I am closing the ticket due to lack of response.
    Please get in touch on any of the other support channels – https://helpx.adobe.com/support.html .
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Rishabh Tiwari commented  · 

    Hello,

    Can you please share the file so that we isolate the issue at our end.

    Regards,
    Rishabh Tiwari

  3. Align Objects and Distribute objects tools changed behavior

    46 votes

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    34 comments  ·  Illustrator (Desktop) Bugs » Align, Distribute  ·  Admin →
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    Rishabh Tiwari commented  · 

    Hello,

    Thanks for reporting the issue.
    We are unable to reproduce the problem at our end.
    Please attach a video so that the problem can be isolated.

    Regards,
    Rishabh Tiwari
    Illustrator Team

  4. Dynamic symbols automatically expands

    1 vote

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    2 comments  ·  Illustrator (Desktop) Bugs » Symbols  ·  Admin →
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    Rishabh Tiwari commented  · 

    Hello,

    Thanks for reporting the issue.
    We are unable to reproduce the problem at our end.
    Please attach a video so that the problem can be reproduced.

    Regards,
    Rishabh Tiwari
    Illustrator Team

  5. Embeded image in symbol

    2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Symbols  ·  Admin →
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    Rishabh Tiwari commented  · 

    Hello Jackie,

    Thanks for reporting the issue.
    We are unable to reproduce the issue at our end.
    Can you share a sample file where this issue is reproducible on share with ai (at) adobe.com
    - Please remove spaces from share with ai and replace (at) with @

  6. Align to Artboard

    147 votes

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    99 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Rishabh Tiwari commented  · 

    Thanks for reporting the issue.
    Please share a video to demonstrate the issue so that we can reproduce it in house.

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