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Alice

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  1. 77 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Alice commented  · 

    Before this last release of Illustrator (v22), when a new artboard (#2) was created and happened to overlay an existing artboard (#1), and was then moved, the contents of the first artboard (#1) stayed put if they were locked. Now, when you move the new artboard (#2) overlaying another (#1), the contents of the first artboard (#1) now move even when they're locked. This makes it very difficult to put the contents where they were before the new artboard (#2) moved them.

    Alice supported this idea  · 
  2. 5 votes

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    Alice commented  · 

    This happens to me too though not very often. This last time the CC Libraries got stuck like this after Illustrator (v22 on Mac) quit (unknown cause). After I reopened it, the CC Libraries was stuck on one library and would not change to another library. I tried restarting the application, restarting the computer, even creating a new library (this worked but again would not switch to another library).

    From the post above I tried making the panel wider (didn't work) and right-clicking on the library dropdown (that worked).

    This keeps happening. Please fix. Thank you.

    Alice supported this idea  · 

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