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Laurence

← Adobe Illustrator

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6 results found

  1. Transparency mask not refreshing

    5 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Laurence commented  · 

    I'm not sure if this is a GPU rendering issue or not. When selecting a group of objects and going into transparency mask mode to add a rectangle with black to white gradient, the effect is now not visible until I exit mask mode, which is very frustrating because I then have to keep switching over to see the effect.

    Using Illustrator 25.1
    Mac OS Big Sur

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  2. Illustrator 24.3 Crashing When Selecting Colours with the Layers Palette Open

    12 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Laurence supported this idea  · 

  3. The operation cannot be complete beacuse of an unknown error. [STEX]

    4 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Laurence commented  · 

    Same error with the freeform gradient when trying to scale it up.

    MacOS Mojave 10.14.6
    Adobe Illustrator version 24.2.1

    Laurence supported this idea  · 

  4. This file has been modified outside illustrator

    42 votes

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    75 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Done (In Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
    Merry Christmas & Happy New Year 2020.

    We have tried to address this issue in our beta build of 24.0.2.
    Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Illustrator Team

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    Laurence commented  · 

    Thanks Anjali, but this has not been fixed at all. I don't see a 24.0.1 update - has it not been released yet?

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  5. Refresh problems in Trim View - Illustrator 24.0

    14 votes

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    7 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

    Laurence shared this idea  · 

  6. Corners dialogue box deselects points when adjusting radius

    2 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Laurence shared this idea  · 

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