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8 results found

  1. Can't finish previewing. Could not complete the requested operation.

    772 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    kt commented  · 

    I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.

    kt shared this idea  · 
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    kt commented  · 

    I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.

  2. The operation cannot be completed because of an unknown error [PARM]

    13 votes

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    6 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded
    Hi, Thanks for reporting this issue. Unfortunately we are not able to reproduce this issue. Could you please provide a video, test file or steps of the workflow with which you are facing this issue and share with us. Kindly share the above with us in a Zip file at sharewithai@adobe.com . Please mention the title of this issue as the subject of the mail. Thanks & Regards, Ankit Goyal Illustrator Team
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  3. Zoom issue

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    kt commented  · 

    second image (capture.png) is at 3200% (correct) and first image (capture2.png) is the incorrect one (6400%)

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  4. Global Swatches for Imported Files

    5 votes

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    1 comment  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    kt shared this idea  · 

  5. Area Calculation

    63 votes

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    36 comments  ·  Illustrator (Desktop) Feature Requests » Tools  ·  Admin →
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    Completed (Comments Open)  ·  Shashwat Dixit responded

    The latest Illustrator release - v29.3 now offers Area Calculation using Measure Tool:

    • Select the objects in your artwork you want to calculate the area for.
    • Select the Measure Tool from the Toolbar.
    • The calculated area will be displayed in the Info panel, shown automatically.
    • Shift + Click on a segment in the existing selection to remove/add it to area calculation.
    • Configure measurement options by accessing the flyout menu of the panel. You can customize units, precision, and scale to suit your requirements.

    Please update to v29.3 from your Creative Cloud Desktop application and keep sharing your feedback!

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  6. Importing color codes

    4 votes

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    0 comments  ·  Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns  ·  Admin →
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    kt shared this idea  · 

  7. Emoji Support

    1 vote

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    0 comments  ·  Illustrator (Desktop) Feature Requests » Type, Fonts, Text  ·  Admin →
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  8. Illustrator has crashed twice in the past hour (and multiple times today)

    2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Request to Contact Support  ·  Illustrator Engineering responded

    We are closing the ticket as we are not able to reproduce this on AI version 22.1.
    If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

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    kt commented  · 

    Using Adobe Illustrator CC (most recent version)

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