Martin Cross

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  1. 190 votes
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    103 comments  ·  Illustrator Feature Requests » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Need More Info  ·  Yogesh Sharma responded

    Please share your thoughts on the following:

    1. Would it make sense to have a separate desktop app, just to create charts, and bring them inside Illustrator or InDesign? It may not be on cloud.

    2. Or would you rather have us work on building it within Illustrator?

    Thanks
    Yogesh

    Martin Cross commented  · 

    Having just produced a 200pp report with nearly 100 charts in three days, I couldn't agree more.

    The charting in illustrator is just about useable for the most basic of charts, which isn't much of a boast.

    There is a need for a product to make these jobs easier; one that understands excel, and CMYK.

    Martin Cross commented  · 

    I don't really mind what program it's in, but I'd prefer it to not be cloud-based, as charts for many annual reports etc. are 'sensitive' and shouldn't be accessible through the cloud.

    It has to support CMYK, Pantone colours, Style templates (to allow for setting of fonts/type sizes, chart area, primary/secondary colours, etc), and support more types of graphs/charts than it can at the moment. It has to be able to handle incoming data more easily.

    90% of the Annual Reports and accounts that we do have charts in Excel supplied, and its a very lengthy and problematic process to import the data recreate the charts in the correct font, at the correct sizes, using the correct colours.

    Martin Cross supported this idea  · 
  2. 600 votes
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    NOTE:
    1. You will have to reset your toolbar once if it is already disturbed. refer to this knowledge base to see how you can reset – https://illustrator.uservoice.com/knowledgebase/articles/1900963
    2. What we have fixed is the tool bar is no longer editable as long as it is not in the toolbar edit mode

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Martin Cross commented  · 

    To reiterate what others have said:

    "Tool bar fix:
    Go to bottom of toolbar menu and click on the dumb rectangle box icon with the three dots.
    This opens the All tools menu. (grayed out)
    Click the dumb little icon in upper right corner, and choose reset or advanced."

    Martin Cross commented  · 

    I'm running CC 2019 on a Mac running High Sierra (10.13.6)

    The selection tool (outline arrow) keeps disappearing. I cannot add using 'customise toolbox', as all the tools are greyed out.

    The only way to get it back is to trash the preferences (losing my Workspace) and restart.

    If this is a result of some UI change, in terms of something being made easy to move or lose individual tools, may I suggest an option to LOCK the toolbox, so that doesn't happen?

    Martin Cross supported this idea  · 
  3. 12 votes
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    14 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Martin Cross commented  · 

    Here's something we are looking into, might be worth you guys trying this out.

    In your User/Library/Preferences folder, there's a file called "com.adobe.mediabrowser.plist".
    It appears to keep a running log of every file (inc. path) that you open in Illy, Photoplop, and also any files that you open via 'Open original' in InDesign docs. It seems to go back a loooong time. It's not very big in size, but it gets added to every time you open and save a file.

    Get this file, and move it to the desktop. CC will write another file as soon as you open another file, but at least the file is clean.

    Anyway, we also found that Illy sped up when the mac was not connected to a network. Now, this may or may not be related. Maybe this file is being added to and uploaded to Adobe mothership for some reason, (arguable breach of security).

    Maybe someone from Adobe could comment on what the flip is going on here?

    Martin Cross commented  · 

    Same issue. I've tried turning off PDF compatibility, but it only sped it up by a second. Its taking about 20 seconds to save a 4Mb file. No point turning that off, because I need my ai files to work in other programs.

    Martin Cross supported this idea  · 
  4. 2 votes
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  5. 2 votes
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  6. 4 votes
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    3 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Martin Cross supported this idea  · 
  7. 16 votes
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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Martin Cross supported this idea  · 

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