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rbrk

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  1. 59 votes

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    Hi,

    After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.

    Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :

    1. Go to Edit → Color Settings
    2. Under Settings set the default color profile → North America General Purpose 2
    3.Press OK

    Then try creating new document.

    Incase with the above workaround still the issue is observed at your end, please let us know in the comments .

    With Best Regards,
    Aishwarya G Gadodia

    rbrk supported this idea  · 
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    rbrk commented  · 

    I have the same problem (Windows 10, NVIDIA GPU with latest drivers).
    In my case problem occurs in current document window only. Other opened document windows work fine until I switch to outline view and go back to preview in each window. Closing and reopening document fixes the problem but it's not the solution.

  2. 4 votes

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  3. 25 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    rbrk commented  · 

    After last update it still doesn't work. Cannot deactivate options: Fill New Type Objects With Placeholder text and Show Character Alternates in preferences.

    Please fix it.

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    rbrk commented  · 

    The same problem here.
    Two options in Type section are non-clickable.
    There is a bug in preferences window. Switching between sections and then returning to Type section makes two bottom lines dissappear (Fill New Type Objects With Placeholder text and Show Character Alternates)

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  4. 868 votes

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