esealpha
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3 results found
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3 votesesealpha supported this idea ·
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106 votes
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator Teamesealpha supported this idea · -
21 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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I'm having the same issue. It's very frustrating. I usually just ungroup the objects and then sample the color I want with the eyedropper. Then regroup. Its annoying that just trying to sample a color that USED to work in one step now takes three.