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1. IMPORTING png file = blank

   2 votes

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   2 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Delete…  ·  Admin →
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   Marcello V commented  ·  Sep 2, 2022  ·  Edit…  ·  Delete…

   I have the same problem: illustrator 25.4.8. (on macOS 10.14.6)

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   Marcello V supported this idea  ·  Sep 2, 2022

2. PNG export broken

   4 votes

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   5 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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   Marcello V commented  ·  Sep 2, 2022  ·  Edit…  ·  Delete…

   I have the same problem: illustrator 25.4.8. (on macOS 10.14.6)

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   Marcello V supported this idea  ·  Sep 2, 2022

3. PNG import broken

   11 votes

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   12 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   If this issue still happens for you, please share a PNG image that Ai fail to place. You can do this directly in the comment or send it over to sharewithai@adobe.com if you are not allowed to share it publicly.

   There is a separate report on failing specifically with 1-bit PNGs you can upvote also, if it’s your case.

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   Marcello V commented  ·  Sep 2, 2022  ·  Edit…  ·  Delete…

   I have the same problem: illustrator 25.4.8. (on macOS 10.14.6)

   Save Submitting...