Marcello V
My feedback
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2 votes
An error occurred while saving the comment Marcello V supported this idea · -
4 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Marcello V commentedI have the same problem: illustrator 25.4.8. (on macOS 10.14.6)
Marcello V supported this idea · -
11 votes
If this issue still happens for you, please share a PNG image that Ai fail to place. You can do this directly in the comment or send it over to sharewithai@adobe.com if you are not allowed to share it publicly.
There is a separate report on failing specifically with 1-bit PNGs you can upvote also, if it’s your case.
An error occurred while saving the comment Marcello V commentedI have the same problem: illustrator 25.4.8. (on macOS 10.14.6)
I have the same problem: illustrator 25.4.8. (on macOS 10.14.6)