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K Watson

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  1. 15 votes

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    10 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    K Watson commented  · 

    macOS Sierra v10.12.6 (16G1710) using Illustrator 23.0.1

    Attempted the work around to change window arrangement to float in windows options, which shows the intended file, but changing the window arrangement back to consolidation makes it disappear again. Dragging the window with the intended file back to the Workspace makes it disappear again as well. The Application Frame uncheck workaround works as well to make the intended file visible, but the Open File window is still open and floating over top of the intended file!

    Beyond frustrating. Saw on another chat that someone mention and update to Adobe Illustrator v23.0.2, but I don't have access to the update at this time.

    K Watson supported this idea  · 

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