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Victoria

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  1. 10 votes

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    6 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    Victoria supported this idea  · 
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    Victoria commented  · 

    I am also receiving this issue, and you explained this perfectly, better than I.

  2. 17 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Selection  ·  Flag idea as inappropriate…  ·  Admin →

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    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Victoria supported this idea  · 
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    Victoria commented  · 

    I am also having this issue, it's been happening for a month now. I am also experiencing issues with grouping/ungrouping layers, but them not taking effect when I'm trying to select different layers - it's having me either select every single point on every single layer to determine if I want to push it back or bring it up. I have even tried in some cases, getting rid of my grouped layers altogether and using "Send Backward" and "Send Forward" - but this does not work either.
    I've tried creating a new document and redesigning in it, but it still has the same behavior.

    This has ***seriously*** impacted my work flow, and I can't even get the designs complete.

  3. 4 votes

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    Victoria commented  · 

    I am also having this issue, it's been happening for a month now. I am also experiencing issues with grouping layers, but them not taking effect when I'm trying to select different layers - it's having me either select every single point on every single layer to determine if I want to push it back or bring it up. I have even tried in some cases, getting rid of my grouped layers altogether and using "Send Backward" and "Send Forward" - but this does not work either.
    I've tried creating a new document and redesigning in it, but it still has the same behavior.

    This has ***seriously*** impacted my work flow, and I can't even get the designs complete.

    Victoria supported this idea  · 

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