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alice harbin

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  1. hand tool missing

    4 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    alice harbin commented  · 

    hand tool suddenly comes on and stops me doing my task and the only way to get rid of is to close application and restart computer.

    alice harbin supported this idea  · 

  2. Cursor stuck on hand

    36 votes

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    23 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

    We need your help in re-creating this issue at our end. If this issue is reproducible at will, please reach out to sharewithai@adobe.com with your convenient time for remote screen sharing. If this happens intermittently, please do screen recording and send us the same. Any other details that help in re-creating this issue will be helpful (files, workspace, plug-ins, preferences, etc.)

    -Rama
    Illustrator Team

    alice harbin supported this idea  · 

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