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Chris S

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  1. 15 votes

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Chris S supported this idea  · 
  2. 76 votes

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    It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.

    If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.

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    Chris S commented  · 

    In version 24.12 it is an issue again. I cannot get an exact dimension, Illustrator automatically changes the number to something else. For example, I put in 2.25" for the width, and get 2.2507"

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