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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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51 results found

  1. Create Outlines shortcut not working (Shift + Ctrl + O)

    Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

    2 votes

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  2. Font Weights Change Upon Opening Files

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended…

    2 votes

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  3. Fonts get missing on file reopening

    Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.

    2 votes

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  4. The entire document fails due to the use of area text linked to different pages. Text is lost, the file freezes, won't save, or is stuck

    Mi computador es un MacBook Pro 2022 - Chip Apple M2 - MacOs Sequoia 15.5, pensaba que era un error del Mac por lo que formatee el computador y volví a instalar la suite de adobe, pero no, el error sigue, fue a partir de la actualización hecha después del sábado 28 de Junio. Desde allí el ilustrator presenta diferentes errores que detallaré a continuación:
    1. Para abrir un documento luego de haber trabajado en otro, se queda pensando diciendo que esta leyendo el documento y no lo abre, allí se bloquea y tengo que reiniciar el programa (adjunto pantallazo).…

    2 votes

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  5. Preview Only Text rendered as moved compared to the original

    The new Preview Only Text feature is bugged. Attached is a screen shot of a comparison of the original document and Illustrators Preview Only text. The copy actually moves quite a bit from it's original position. The text is area type and within a box if that is a clue. This should be a huge concern for anyone trusting the preview only text.

    2 votes

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  6. Fonts used previously won’t load and miss in the document

    Many of the fonts aren't opening properly on the working files from the previous version of IIllustrator. It appears as I have no these fonts, but I sure had yesterday in 2024 version, so it's there :d

    2 votes

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  7. Area type vertical alignment and auto size doesn't work

    I've been using Illustrator on my Intel Mac under Sequoia and last versions lets you choose center, bottom or justify alignment but it always acts as top and the auto size option is disabled.

    2 votes

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  8. Paragraph copy converts to individual letters, or small small groups of letters

    I have noticed this issue with some increasing frequency: where paragraphs of copy suddenly appear as individual letters or small groupings. These letters all appear on their own layer. I am unable to grab all the text, or modify an entire word. Thankfully, I save rounds of files, or work by copy and pasting , so I'm generally able to grab copy from an older version, but this is maddening to say the least. I work as a packaging designer and it's crucial that copy remain editable. I have attached an image of the copy selected and highlighted little pink…

    2 votes

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  9. 和文組版、縦組みでタブ設定した後の文字を「縦中横」にするとクラッシュする。

    和文組版中、縦組みの文字列でタブ設定した後の半角英数字を「縦中横」で縦にしようとするとアプリケーションがクラッシュする。また、「縦中横」設定した文字の前にタブを打ち込むと同じようにクラッシュする。

    2 votes

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    Need More Info  ·  PCM Miyuki responded

    簑原圭介 様

    Illustrator デスクトップ版をいつもご利用いただき誠にありがとうございます。

    いただきました内容が発生した際にお使いのIllustratorのバージョンをお知らせいただけますでしょうか。


    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  10. Type objects duplicated on top and converted to outlines

    Sometimes when opening up a file, type objects are copied and placed exactly above the original type object, and converted to outlines. There are sometimes anywhere from 1 to 3 duplicated objects. It usually affects every type object in the document. The same issue has been affecting my colleagues' computers, and we often work off of the same documents and share them with each other.

    We all have 15" MacBook Pros, using either Illustrator version 2018 or 2019, on Mojave.

    2 votes

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    Does this problem happen with the latest Illustrator build?

    If it does — please provide additional information:

    1. What is the format of the document used, .ai or .pdf?

    2. Does it happen with all the the type objects in a document, or only for some specific fonts, or point / area type only?

    3. Do these have any effects or custom appearance applied?

    If you have a chance to create a test file with this issue reproducible — please share it in the comments.

  11. Fonts not showing after update to 29.8

    Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
    Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine

    1 vote

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  12. Installed Fonts not showing

    Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.

    1 vote

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  13. 割注指定の文字と通常の文字の間のカーニングおよびトラッキングができない

    「割注で2段に指定した文字」と「通常フォントサイズの文字」の字間をカーニングおよびトラッキングで広げることはできますが、詰めることができません。環境設定でトラッキング「100/1000em」で設定もしています。割注設定している文字の字間は詰めることはできるのですが…。

    1 vote

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  14. Text style in a mess when editing text. They appear ok in Preview mode. I can't complete the task or job.

    I am trying to edit this text in illustrator 29.7.1. Each time a type, make an amendment to the existing text it scrambles all of the settings and messes everything up (please see screenshots of before and after). I've tried to output to PDF but this also displays in a mess. Please let me know if there is a fix so I don't have to abandon this job and start again. Thanks, D

    1 vote

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  15. Character Panel Type, Leading and Scaling sizes have extra added decimals

    Ai 2025 v29.5 / Mac Sequoia 15.6 / M1 Macbook Pro / 32GB RAM - but happening on other macs with different configurations as well but same Ai version.
    We're noticing extra decimals are being added as shown in the attached screenshot. Despite choosing sizes from the drop-downs and then saving the file, the decimals return. I see a few others have posted about this previously but I haven't seen any resolution posts. Any help is appreciated. Thank you.

    1 vote

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  16. 29.7.1 文字機能のバグ

    文字パネルやオプションの機能低下
    「文字パネルの以前あった機能の消失」
    それとオプションの「割注」などの項目消失がかなりあります!
    場所が変わった場合は新しい場所への誘導をわかりやすくしてほしい。

    1 vote

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  17. Threaded text areas display only first lines when Adobe Every-Line composer is used, since 29.6

    Issue: two or more threaded text areas no longer render all text inside. The text does still exist (as visible in View > Outline) but it does not render on screen or when exporting / saving out. Whereas text flashes visibility for single text areas with no threading, but does eventually show.

    Actions taken: fresh text areas; freshly typed text (not copy-pasted); fresh document with fresh areas and fresh text. All do not render fully. Also ensured text is at the very top with no unseen masks or shapes obscuring. Turning off and on Outline View, bounding box, edges etc.

    1 vote

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  18. Type text Middle Eastern Composser

    I believe this tool is buggy! Please recheck this tool.

    1 vote

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  19. Illustrator sometimes reports the font is not installed but then finds it on its own

    Boa tarde, há uns dias abri um documento que dizia que o tipo de letra estava ausente e hoje ao abrir dizia que já tinha o tipo de letra utilizado naquele texto. Sendo que não instalei a fonte nem passei nenhuma ficheiro da mesma de um pc para o outro, podem dizer-me se isto é normal ou se há algum bug no vosso programa?

    1 vote

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  20. 2025 Paragraph styles broken opening files created in previous versions

    Opening up previously formated files (2024) with Character/paragrah styles applied is useless in 2025!

    1 vote

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