Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

58 results found

  1. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Live text converts to outlines when copying and pasting within Illustrator

    When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.

    This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Text is not working

    My textboxes are empty including those that use to have text in it. I can create or select and edit them but when I type something in, nothing appears. If I try to select a text layer thats connected to a group, it randomly changes to selecting the parent/group.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Spell check error - changes language to Bulgarian

    Spell Check starts in English for the first few then always changes to Bulgarian! This renders spell check absolutely useless, unless I happen to type in Bulgarian... which I haven't had the need to so far.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Mouse cursor highlight disappeared/not showing up?

    That's it. It just disappeared. Reset computer - didn't fix it. I'm on Windows 11 Pro Version 24H2. I'm updated to the latest Windows 11 version, and the latest Adobe Illustrator CC version (v 29.8.1)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Create Outlines shortcut not working (Shift + Ctrl + O)

    Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Font Weights Change Upon Opening Files

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Fonts get missing on file reopening

    Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 2025 Paragraph styles broken opening files created in previous versions

    Opening up previously formated files (2024) with Character/paragrah styles applied is useless in 2025!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. The entire document fails due to the use of area text linked to different pages. Text is lost, the file freezes, won't save, or is stuck

    Mi computador es un MacBook Pro 2022 - Chip Apple M2 - MacOs Sequoia 15.5, pensaba que era un error del Mac por lo que formatee el computador y volví a instalar la suite de adobe, pero no, el error sigue, fue a partir de la actualización hecha después del sábado 28 de Junio. Desde allí el ilustrator presenta diferentes errores que detallaré a continuación:
    1. Para abrir un documento luego de haber trabajado en otro, se queda pensando diciendo que esta leyendo el documento y no lo abre, allí se bloquea y tengo que reiniciar el programa (adjunto pantallazo).…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Preview Only Text rendered as moved compared to the original

    The new Preview Only Text feature is bugged. Attached is a screen shot of a comparison of the original document and Illustrators Preview Only text. The copy actually moves quite a bit from it's original position. The text is area type and within a box if that is a clue. This should be a huge concern for anyone trusting the preview only text.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Fonts used previously won’t load and miss in the document

    Many of the fonts aren't opening properly on the working files from the previous version of IIllustrator. It appears as I have no these fonts, but I sure had yesterday in 2024 version, so it's there :d

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Area type vertical alignment and auto size doesn't work

    I've been using Illustrator on my Intel Mac under Sequoia and last versions lets you choose center, bottom or justify alignment but it always acts as top and the auto size option is disabled.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Paragraph copy converts to individual letters, or small small groups of letters

    I have noticed this issue with some increasing frequency: where paragraphs of copy suddenly appear as individual letters or small groupings. These letters all appear on their own layer. I am unable to grab all the text, or modify an entire word. Thankfully, I save rounds of files, or work by copy and pasting , so I'm generally able to grab copy from an older version, but this is maddening to say the least. I work as a packaging designer and it's crucial that copy remain editable. I have attached an image of the copy selected and highlighted little pink…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 和文組版、縦組みでタブ設定した後の文字を「縦中横」にするとクラッシュする。

    和文組版中、縦組みの文字列でタブ設定した後の半角英数字を「縦中横」で縦にしようとするとアプリケーションがクラッシュする。また、「縦中横」設定した文字の前にタブを打ち込むと同じようにクラッシュする。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Need More Info  ·  PCM Miyuki responded

    簑原圭介 様

    Illustrator デスクトップ版をいつもご利用いただき誠にありがとうございます。

    いただきました内容が発生した際にお使いのIllustratorのバージョンをお知らせいただけますでしょうか。


    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  16. when highlighting text and shift + eye dropping to get text colour only

    This action produces random results (like the text has two colours on it)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Text shifts to the left when updating in new version 23.1.1

    When updating the text (created in old version 22.1 ) on new version 23.1.1 the text shifts to the left. This is very annoying.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Type objects duplicated on top and converted to outlines

    Sometimes when opening up a file, type objects are copied and placed exactly above the original type object, and converted to outlines. There are sometimes anywhere from 1 to 3 duplicated objects. It usually affects every type object in the document. The same issue has been affecting my colleagues' computers, and we often work off of the same documents and share them with each other.

    We all have 15" MacBook Pros, using either Illustrator version 2018 or 2019, on Mojave.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Does this problem happen with the latest Illustrator build?

    If it does — please provide additional information:

    1. What is the format of the document used, .ai or .pdf?

    2. Does it happen with all the the type objects in a document, or only for some specific fonts, or point / area type only?

    3. Do these have any effects or custom appearance applied?

    If you have a chance to create a test file with this issue reproducible — please share it in the comments.

  19. Fonts not showing after update to 29.8

    Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
    Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Installed Fonts not showing

    Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base