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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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49 results found

  1. Millimeter setting for font size not correct! cost me $1000s in reprinting

    I'm a freelance designer working for a top hair care brand which markets their products world wide. We had our entire front label product run rejected because it did not meet EU regulatory standards for ml and net weight type size. When creating the labels the first time I set my font size from points to mm to ensure I met the minimum size requirements of 3mm. Imagine my surprise when we heard from our EU distributor our product was rejected! This is where I made my mistake I trusted Adobe Illustrator program to ensure when I set a font…

    1 vote

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    6 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. Wrong font preview for RTL languages

    There are a few problems with the new fonts preview in the last version of Illustrator.
    1. Even though 'Selected Text' preview option is selected the preview shows first five Hebrew alphabet letters instead.
    2. This happens weather the text box is selected or the text itself.
    3. Sometimes the 'Selected Text' preview is shown. In those cases it's shown backwards (LTR instead of RTL).

    This happens in spite of the fact that the text box is marked as a 'Hebrew' one and 'RTL Arabic' digits is selected.
    I'm using a Mac running OS X 10.13.6 High Sierra.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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    Resolved (Comments Open)  ·  Anish Kumar responded

    Hi Eli,

    Not all the fonts have all the glyphs available with them to show the preview. For the fonts where glyphs are not available, we show the default sample preview (that’s why you get first five glyphs for those fonts)

    Hope This helps.

    Thanks
    Anish Kumar
    Illustrator QE

  3. CC font preview not working any more

    When I start typing a font name in the character box I used to get the related font preview pop up , this no longer works at all and is very irritating

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Font problem

    every time I try to type something on a clean sheet my letters ( no matter what font I use) look like someone cut through them. Can you help and tell me why is this happening?

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  5. Fonts do not drop down

    Font drop down no longer works. They did yesterday, but not today. Reinstalled to no avail. Drop down works in all other apps.

    1 vote

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    Resolved (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Keyboard shortcut for Change Case > UPPERCASE is missing

    1. In version 22.1 there is no anymore option for Type > Change Case > UPPERCASE in Keyboard Shortcuts.
    2. I miss that Shortcut, that's all.
    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  7. Font Suggestion and Cursor misbehaving

    I'm already feeling a lot of regret for updating to CC 2018!
    Now anytime I want to change a font, and I start typing in the name, no suggestions come up. Sometimes, the cursor jumps backwards and start inserting characters midway. I feel frustrated and fed up.

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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    Resolved (Comments Open)  ·  Anish Kumar responded

    Hi Love,

    Looks like your setting is set to “Search First work only”. Click on the search icon and from the drop down select “Search Entire Font Name”

    Thanks
    Anish

  8. Small Caps no longer working as it should

    Illustrator 2017.1.0. Setting the Small Cap percentage no longer works for some fonts. They seem to have their own default setting that is unaffected by changing the percentage in the Document Setup window. In the attached example, Small Caps is set to 90%. In the first two font examples, you can see it's nowhere near that. If I change the setting, the bottom word will change but the top two remain the same. This is terrible!!

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  9. Type Tool is in with the Pen Tool Group CC 2019

    The Type Tool is in the Pen Tool Group! Has to be a glitch!

    0 votes

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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