Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
32 results found
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Request for Improvement: Kerning Delay with Complex Background Data in Illustrator 2025
I am experiencing performance issues with Adobe Illustrator 2025 (latest version) in the following environment:
Environment: MacBook Pro 2024 (32GB RAM, SSD), macOS Sequoia
File Setup: Approximately 30 artboards with the same complex background (vector data or high-resolution images)
Issue: Kerning and text spacing adjustments result in a ~1-second delay per operation. Hiding the background does not resolve the issue, but removing it eliminates the delay.Attempted Solutions:
Disabled Navigator panel and layer thumbnails
Toggled GPU performance on/offRequest: Please optimize performance to ensure smooth kerning operations even with multiple artboards and complex background data.
2 votes -
Extremely slow resize objects selected with multiple sublayers.
The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).
But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.
The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation
The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )
2 votes -
Using Free Transform Tool won’t update the transformed art on canvas after the mouse key is released
2 votes -
3d extrude and bevel problem
Illustrator crashes when attempting 3d extrude and bevel or it does not do extrude and bevel at all.
2 votesPlease follow the steps listed in the below link and share the crash dump and system information
https://helpx.adobe.com/illustrator/kb/crash-next-steps.html
-Rama
Illustrator Team -
Windows Explorer freezes when Saving As PDF
- Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
- Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)
- Open AI file
- Save as.. PDF
- Choose a PDF option, click Save
- Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
- To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart
I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows…
1 vote -
Dimensions of newly created objects have numerous decimal places and don’t get adjusted afterwards
After leaving the computer on for a week with software running in the background, when trying to draw a new rectangle, the dimensions will show numerous decimal places. Moreover, when attempting to adjust the dimensions afterward, the values will jump erratically.
The background backup process of the software occupies main operational resources, resulting in lag.
1 vote -
Shift Constraint is not working properly when editing proportionally or duplicating using Option drag Shift command. Illustrator v. 29.6.1
Shift Constraint is not working properly when editing proportionally or when duplicating using Option drag Shift command. I'm surprised that as many updates as we are required to do, that the glitches and bugs are so prevalent than they used to be before constant updating. I'm beginning to think that updating isn't really about making the product better, but to keep folks paying their subscriptions.
1 vote -
Illustrator "froze" when adjust object in transform panel
- Mac Mini 2024 (Sequoia 15.5)
- Adobe Illustrator 2025 (29.6.1)
- Tried moving the selected object using "Transform" panel - X,Y value
- Adjusted the "Y value" by 1mm - the app dialog "Progress - Transforming Objects..." pop up and nothing happen, app just froze.
1 vote -
Cuando necesito arrastrar un objeto, se congela el programa
Cuando necesito arrastrar un objeto, se congela el programa, incluso cuando son objetos livianos, como vectores.
Windows 11 Home
Illustrator 29.6.1 (64 bit)1 vote -
Glitchy Application
My computer runs very smoothly with every other application, including other Adobe applications. However, as soon as I open Illustrator, my entire system lags and stutters constantly, making it impossible to get work done with the application. This needs to be fixed and run smoothly.
1 vote -
Illustrator 25.3.1 Increase Text with Shift Option Broken
When I hold down shift and option key to expand text it won't enlarge the text.
Not sure what I am doing wrong or if this is a bug. Would be super helpful if your team were to fix this issue if it were a bug.Thank you for all that you do.
1 voteHi,
Thanks for reporting this issue, Illustrator team really appreciate this.
Unfortunately we are unable to reproduce this issue in house.Can you help the Illustrator team to isolate this issue further so that we can nail this down?
1)Kindly provide small video describing the issue , Test file(Via File→Package) with which you are able to reproduce this issue and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Illustrator doesn't open
I simply can't open Illustrator anymore. The screenshot below shows how Illustrator appears when it's open. I can only see the top bar, none of the actual interface. I'm working on MacOS Mojave Version 10c.14.1 Illustrator version 23.01
I even tried uninstalling and installing it again but nothing changed.
Thank you
Corina1 voteHi,
What happens when you choose the Illustrator menu Window >> Application Frame ?
Thanks & Regards,
Raghuveer Singh
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