App crashes shortly after launch
It keeps quitting unexpectedly after a short time
Julian Hur
shared this idea
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Some changes were made since 26.3.1 release. Please try either to update to the latest 29.8.1 and see if it behaves any better. Plus you can try Beta 30.0.0.48 — it’s available from CCD and will install as a separate app.
One more question — when it crashes — do you get a crash reporter dialog? If yes — do you send a report? If yes — do you use the same email as this UV account? -
every time I open Illustrator, the application quits after a short period of time. The version is 26.3.1 and I think it's just the application that quits after a short time every time after I open it, so as other adobe apps. My device version is 26.0
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Julian, please try to remember what do you do exactly when it crashes?
Does it happen with any file? New ones and existing ones? Do these have linked or embedded images in them?
Does it happen when using a specific tool or with a specific object perhaps?
Please tell as much as you can about this. Also please share your OS and hardware specs, and you Illustrator version number.
