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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7 results found

  1. View Using GPU Gets Greyed Out Permanently with Outline Mode

    Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:

    Illustrator 25.1
    OS: Windows 10
    GPU: 2 x NVIDIA Titan Black
    RAM: 64 GB Memory
    GPU Driver: Driver 460.89
    Display: ASUS PQ321Q 4K

    76 votes

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    Under Review  ·  137 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Performance issues in pixel preview on 5K retina screen

    When working in pixel preview mode on the retina screen of my iMac, the scrolling and zooming in Illustrator are very laggy. Please do the needful ASAP or we plan to move to "Affinity" because illustrator is unusable for me and its impact our workflow.

    15 votes

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    14 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  Anish Kumar responded

    Hi All,

    Thanks for reporting this issue and sorry for getting back so late. We are able to reproduce this issue at our end and it is currently under review.

    Thanks
    Anish Kumar
    Illustrator Team

  3. Hide text highlighting on "Hide Edges" (CMD+H)

    This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

    In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

    The "big deal" here is when you are trying to see the color change take effect…

    9 votes

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    12 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  Anish Kumar responded

    Hi,

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

  4. GPUパフォーマンス使用時のガイド・グリッドのバグ

    GPUパフォーマンスのチェックを入れた状態でガイドやグリッドのスタイルを点線にすると動作が急激に重くなる

    5 votes

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    Under Review  ·  0 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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  5. New Illustrator 2020 laggy and slow on the simplest of tasks

    Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.

    4 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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    General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
    We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
    Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.

    This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713

  6. アウトライン表示するとCPUプレビューになり重くなる

    アウトライン表示しなければサクサク動く。
    一度でもアウトライン表示するとCPUになり、重くなる。
    illsutratorを再起動しないとGPUに戻らない。

    スペック。

    Adobe Illustrator 2021 25.3.1
    Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
    32.0 GB (31.9 GB 使用可能)
    OpenGL Version: 4.6.0 NVIDIA 471.41
    Renderer: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2

    3 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ver.26.1 へのアップデート後に同様の問題が発生するという報告が、以下の英語トピックにも寄せられていますので、追跡調査をいたします。

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42443869-view-using-gpu-gets-greyed-out-permanently-with-ou

    よろしくお願いいたします。

    Illustrator チーム

  7. GPU表示時、リンク画像にぼかし・クリッピングマスク・回転を実行すると表示されなくなる

    ・Mac OS Catalina 10.15.7 Illustrator 26.0.3

    ・表示/GPUでプレビュー
     アートボード上に画像ファイルをリンクで配置し、それに対し
     効果/スタイライズ/ぼかし
     適当なパスオブジェクトでクリッピングマスク
     回転ツールで回転(画像とクリッピングパス一緒に実行)

    ・想定していた結果:ぼかしとクリッピングマスクのついた
     画像ファイルが回転した状態で表示される

    ・実際の結果:画像ファイルが表示されなくなる
     なお、表示/CPUプレビュー時は想定していた通りに表示される

    ・試したこと

     OS・Illustratorが同バージョンのMac数台で同じ操作を実行
     →同じ結果になります

     効果/パスの変形/変形/角度 で回転を実行
     →同じ結果になります

     うめこみ画像に対して同じ操作を実行
     →想定していた通りの結果になります

    1 vote

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    Under Review  ·  0 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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