10 results found

1. View Using GPU Gets Greyed Out Permanently with Outline Mode

   Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:

   Illustrator 25.1
   OS: Windows 10
   GPU: 2 x NVIDIA Titan Black
   RAM: 64 GB Memory
   GPU Driver: Driver 460.89
   Display: ASUS PQ321Q 4K

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   Under Review  ·  151 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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2. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

   When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

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   66 votes

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   19 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have started working on fixing this one.

3. Performance issues in pixel preview on 5K retina screen

   When working in pixel preview mode on the retina screen of my iMac, the scrolling and zooming in Illustrator are very laggy. Please do the needful ASAP or we plan to move to "Affinity" because illustrator is unusable for me and its impact our workflow.

   16 votes

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   14 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   Hi All,

   Thanks for reporting this issue and sorry for getting back so late. We are able to reproduce this issue at our end and it is currently under review.

   Thanks
   Anish Kumar
   Illustrator Team

4. Hide text highlighting on "Hide Edges" (CMD+H)

   This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

   In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

   The "big deal" here is when you are trying to see the color change take effect for only highlighted characters. As it is now, you have to highlight, change color, "escape" (or whatever you call it) the editing mode and view the change, because when the text is highlighted, the text and background around the text (the highlighted area) are NOT the "real" color and you can't see what the new color looks like on the design without exiting the editing mode.

   Thankfully, at least there is a workaround, which is to disable GPU Performance, but (and I know this sounds crazy), I would like to keep the benefits of GPU acceleration while ALSO being able to change text colors and see the effect...

   COME ON GUYS... this has not worked since CC 2014... 3 YEARS AGO!!!

   COME ON GUYS...

   This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

   In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

   The "big deal" here is when you are trying to see the color change take effect… more

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   10 votes

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   12 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   Hi,

   Thanks for reporting this bug Illustrator Team really appreciate this.
   We are able to reproduce this issue in house and we are investigating it .

5. GPUパフォーマンス使用時のガイド・グリッドのバグ

   GPUパフォーマンスのチェックを入れた状態でガイドやグリッドのスタイルを点線にすると動作が急激に重くなる

   6 votes

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   Under Review  ·  0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. アウトライン表示するとCPUプレビューになり重くなる

   アウトライン表示しなければサクサク動く。
   一度でもアウトライン表示するとCPUになり、重くなる。
   illsutratorを再起動しないとGPUに戻らない。

   スペック。

   Adobe Illustrator 2021 25.3.1
   Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
   32.0 GB (31.9 GB 使用可能)
   OpenGL Version: 4.6.0 NVIDIA 471.41
   Renderer: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2

   4 votes

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   ver.26.1 へのアップデート後に同様の問題が発生するという報告が、以下の英語トピックにも寄せられていますので、追跡調査をいたします。

   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42443869-view-using-gpu-gets-greyed-out-permanently-with-ou

   よろしくお願いいたします。

   Illustrator チーム

7. New Illustrator 2020 laggy and slow on the simplest of tasks

   Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.

   4 votes

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
   We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
   Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.

   This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713

8. 線を細く設定した際の表示バグ

   線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
   表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。

   3 votes

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   Under Review  ·  10 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Panning with hand tool is not fluid

   Using hand tool and moving through the file is not fluid!! Version 28.6

   3 votes

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   10 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,

   
   

   Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:

   1. The AI file where the issue occurs.
   2. A short screen recording demonstrating the problem.

   
   

   This will enable us to analyze and address the issue more effectively.

   
   

   Warm regards,

   Aishwarya G Gadodia

   Illustrator Team

10. GPU表示時、リンク画像にぼかし・クリッピングマスク・回転を実行すると表示されなくなる

    ・Mac OS Catalina 10.15.7　Illustrator 26.0.3

    ・表示/GPUでプレビュー
    　アートボード上に画像ファイルをリンクで配置し、それに対し
    　効果/スタイライズ/ぼかし
    　適当なパスオブジェクトでクリッピングマスク
    　回転ツールで回転（画像とクリッピングパス一緒に実行）

    ・想定していた結果：ぼかしとクリッピングマスクのついた
    　画像ファイルが回転した状態で表示される

    ・実際の結果：画像ファイルが表示されなくなる
    　なお、表示/CPUプレビュー時は想定していた通りに表示される

    ・試したこと

    　OS・Illustratorが同バージョンのMac数台で同じ操作を実行
    　→同じ結果になります

    　効果/パスの変形/変形/角度　で回転を実行
    　→同じ結果になります

    　うめこみ画像に対して同じ操作を実行
    　→想定していた通りの結果になります

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    Under Review  ·  0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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