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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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9 results found

  1. Artboards renamed when saving to CS4 or below

    When saving an Illustrator CC2020 file down to version CS4 (which we have to do for client reasons), when it's reopened it has renamed the Artboards. So, in my example, the file has two artboards called "Artboard 1" and "Artboard 2" (we need to keep them named that way too for html coding reasons). If the document is saved as CC2020 or down to CS5, the artboards retain those names and all is well. If, however, we save down to CS4 or lower, when the file is reopened (I'm using CC2020) the Artboards are called "Artboard 43" and "Artboard 44".…

    10 votes

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    The core issue is that CS4 file format does not have support to remember the artboard names, we introduced the artboard and naming functionality in CS5. So, nothing can be done to resolve this issue. 

  2. "Command W" quits application.

    "Command W" Keyboard short cut now quits the application rather than just closing the current window.

    10 votes

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  3. 4 votes

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  4. Artboards disappear and is replaced by guides for artboard when reopening an existing document

    Using Illustrator Version 22.0.1 on PC. Also happens on my Imac at work as well.

    This happens from time to time but does get somewhat annoying when it does.

    When I open an existing document, the artboards are all gone except for one artboard and what is left instead are guides for where those artboards are meant to be, and a new layer has been created in the layers panel with the name 'Guide For Artboards'.

    There isn't anything out of the ordinary I do when saving a file so I have no idea why it likes to do this…

    2 votes

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  5. Artboard name - Export for screens bug

    Latest version of CC.
    If you name an artboard with a "/" in the name - when you go to export for srceens and choose artboards - it'll report an error.

    For example an Artboard called Sign In / Registration will produce an error when trying to save the artboard using "Export for Screens".

    2 votes

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    This is working as designed.
    Windows has some limitation that is cannot have “/” and several other characters in the name of a file. So we restricted them from being added from Export for Screens dialog( for consistency purpose on both Windows and Macintosh ). Though we can have them from artboards panel but when you will export the artboard (through older route) those will be replaced by a “-”.

    Thanks & Regards
    Nitish Agarwal

  6. 1 vote

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  7. PDF opening

    Opening a multi page pdf created in CC 2018 from another user in my office, I am only able to open 1 page of the PDF at a time in the dialog box. We are having to save a AI fils as well as the PDF and the process is annoying

    1 vote

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  8. Artboard names no longer appear in preview after upgrading to Sierra.

    Artboard names no longer appear in preview after upgrading to Sierra.

    1 vote

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  9. 1 vote

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