Johnnas
My feedback
11 results found
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307 votes
An error occurred while saving the comment Johnnas supported this idea ·
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162 votes
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
Johnnas supported this idea ·
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4 votes
Johnnas supported this idea ·
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3 votes
Johnnas supported this idea ·
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3 votes
Johnnas supported this idea ·
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38 votes
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12 votes
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3 votes
Johnnas supported this idea ·
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199 votes
We have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue.Johnnas supported this idea ·
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3 votes
Johnnas supported this idea ·
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120 votes
The issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
Johnnas supported this idea ·
I'm also having problems daily. The app crashes, closes, pinch zoom doesn't work, or lack of response from the Apple Pen. Sometimes I can see the hover so used the pen, but the functions are not performed. Completely stuck.
iPad Pro 18.3.1 version