46 results found

1. Mockup tool doesn't work
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2. illustrator 27.4.1 crash when click CTRL+SPACE BAR or ZOOm HAND Tools

   illustrator 27.4.1 crash when click CTRL+SPACE BAR or ZOOm HAND Tools

   PLEASE FIX IT !!

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3. Keep Real size when applying Substance to a Shape

   Could it be possible to keep the physcal scale of a substance (when given as metadata) In some case it's mandatory to in industrial/fashion design to use the actual size of a material to be alligned to the shape's geometry.

   Many Thanks

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4. Would like to see more information on the twist and taper additions
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5. Le widget Angles dynamiques

   Bonjour, depuis la dernière mise à jour le widget Angles dynamiques n'apparait plus

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6. Entering a value int Width filed in Transform applies a different one instead

   The transform tool isn't working properly. I typed .75 into the W field, clicked on the H field, and got the attached image. Can we get this fixed asap? I'm not a fan of fighting the tools to get them to do what they usually do perfectly.

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7. I cannot scale objects on any file.

   I cannot scale objects. I can only move them with selection tool.

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   You have accidentally disabled the bounding box, most probably with the Ctrl+Shift+B hotkey.

   You can toggle it back using the same keyboard shortcut, or with the View > Show Bounding Box command.

8. Make it so that you can zoom in and out with the track pad

   Make it so that you can zoom in and out with the track pad. As of right now I can't zoom in or out when pinching on the track pad.

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9. I can't make a mockup.

   The model option does not appear in the object menu. Also the mockup option does not appear in the Window menu. I don't understand why I can't see it even though I'm using the current version.

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   In this case the Mockup add-on seemed to refuse to run with a non-English language used. If you have a similar problem — please try to switch the app language and reinstall both the application and the Mockup add-on manually through CCD. If it fixes it for you — please upvote and comment.

10. Major issues on MAC desktop with shortcuts and tools. Unusable actually.

    Copy and paste is not working. Handles and boundaries are not showing. Things are randomly undoing steps. Zooming in randomly is happening. Most shortcuts don't work. I can not edit text, there is a lag and it never enters to let me edit it.

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11. Issue with Selection Tool

    Unable to work on the image/text scaling with the selection tool. Problem persisted even after restarting pc or app.

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12. Issue with Eyedropper Tool Not Sampling Gradients from Images in Latest Illustrator Beta Update

    Dear Adobe Support Team,

    I’m experiencing an issue with the Eyedropper tool in the latest update of Adobe Illustrator. Previously, I was able to sample gradients directly from images and apply them to other objects with the Eyedropper tool, and this feature worked smoothly. However, since updating, the tool no longer seems to pick up gradients as it did before, even though I have not changed any settings.

    I've confirmed that the Eyedropper tool is functioning correctly with solid colors, but when I attempt to sample a gradient from an image, it only applies a single color instead of the gradient. I have checked the Eyedropper settings but found no specific options to ensure gradients are included. Additionally, I've attempted to reset the tool settings and reinstall Illustrator, but the issue persists.

    Could you please advise on how to restore this functionality or let me know if this is a known issue with the latest update? This feature is essential for my work, and any assistance would be greatly appreciated.

    Thank you for your time and support.

    Dear Adobe Support Team,

    I’m experiencing an issue with the Eyedropper tool in the latest update of Adobe Illustrator. Previously, I was able to sample gradients directly from images and apply them to other objects with the Eyedropper tool, and this feature worked smoothly. However, since updating, the tool no longer seems to pick up gradients as it did before, even though I have not changed any settings.

    I've confirmed that the Eyedropper tool is functioning correctly with solid colors, but when I attempt to sample a gradient from an image, it only applies a single color instead of the… more

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13. Pencil live feedback not working on new update!
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14. Star (triangle) rounded edges Bug in v 28.7

    Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

    "Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
    ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
    ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
    dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
    dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
    dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
    dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
    dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
    dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
    glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
    exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
    exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
    gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)

    Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
    ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
    ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
    dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
    dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
    dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
    dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
    dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
    dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
    dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
    glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
    CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
    DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
    exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
    exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
    gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)"

    Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

    "Debug Assert failed!
    {
    expression: "false"
    hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
    lastError: "1814"
    message: "Finish not working"
    sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
    sourceFunction: "LiveCornerWidget::EndChange"
    sourceLine: "460"
    threadID: "12948"
    threadName: "main"
    timestamp: "2024-07-11T15:25:51.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
    dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)… more

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15. Retype (beta) in Illustrator 28.1 stuck at 4% "downloading"

    I'm attempting to use the Retype (beta) tool in Illustrator, pop up informed me that a 400mb download is required, Adobe Desktop Service connects to server and downloads 550MB of data but the progress bar in Illustrator is stuck on 4% and claims to still be downloading.

    If this feature works and can match fonts effectively it will be a gamechanger for me. The current solution I use is whatfontis.com and the interface is terrible and full of unnecessary steps and popups. Thank you for incorporating this tool!

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16. Dimension tool options won't save

    When using the dimension tool (beta) in the regular Illustrator program (latest update), I can't save my options. I can open the options window and change settings, but clicking "OK" does nothing. I have to cancel out to close the window in order to continue with my work. The tool will be great when it works correctly.

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17. Suddenly zoom in/ out

    Suddenly zoom in/ out when I'm scrolling down/ up the artboard in view

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18. Vector generation does poor job of understanding prompts

    Vector generation is horrible at parsing prompts, frequently ignoring entire concepts contained in a multi-themed prompt. For example, "cute robot detective" completely ignores the "detective" portion of the prompt, instead churning out endless variations of standard looking robots. It appears that creativity based on combining concepts is not within the AI's abilities, but is exactly what artists regularly require.

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19. Blend Tool

    The blend tool should have an option to replace all paths/strokes at once, instead of doing them one by one.

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20. mockup tool

    problem with the mockup tool

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