sasan
My feedback
11 results found
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9 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustratorsasan supported this idea · -
4 votes
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76 votes
This issue (entire M1 MacBook system freezes) is fixed for AI 25.0.1 and 25.1 This fix takes effect in a day's time, if you still face this entire system freeze then please follow the steps to update:
1). Backup your preferences and launch Illustrator with fresh preferences
2). Quit and re-launch Illustrator once again
3). Use Illustrator in your workflow.
If you see AI crash and entire system is not freezing then please create a new issue.
An error occurred while saving the comment sasan commentedHi,
I am using Illustrator on a new MacbookPro with M1 apple silicon.
While using the software it often starts to randomly freeze and after a few minutes everything works again.
Sometimes the whole mac is frozen for several minutes and Illustrator crashes completely.
Not seeing anyone eelse reporting the problem und no issue desiriped my adobe on the M1 side I was wondering what could be the reason for this problem.
We ask the professional team of Illustrator to fix this bug immediately.
If it is possible for someone from Illustrator Team to send an appropriate response.
Thank you!
12-23-2020sasan supported this idea · -
3 votessasan supported this idea ·
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5 votessasan supported this idea ·
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18 votes
We have fixed the issues reported in this thread. Please create a new issue if you see a Illustrator Crash on latest builds.
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4 votessasan supported this idea ·
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4 votessasan supported this idea ·
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3 votessasan supported this idea ·
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24 votessasan supported this idea ·
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3 votessasan supported this idea ·
Crash illustrator on Macbook Pro M1 2020 please fix this bug Adobe Team ;((