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1. Illustrator version 22.1 keeps crashing my computer.

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   9 votes

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   5 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

   sasan supported this idea  ·  Dec 23, 2020

2. Illustrator 2020 (25.0) Crashes Macbook Pro 2017

   4 votes

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   1 comment  ·  Illustrator (Desktop) Bugs » Performance  ·  Delete…  ·  Admin →
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   sasan commented  ·  Dec 23, 2020  ·  Edit…  ·  Delete…

   Crash illustrator on Macbook Pro M1 2020 please fix this bug Adobe Team ;((

   Save Submitting...
   sasan supported this idea  ·  Dec 23, 2020

3. M1 Apple McBook - Crashing

   75 votes

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   77 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issue (entire M1 McBook system freezes) is fixed for AI 25.0.1 and 25.1

   This fix takes effect in a day’s time, if you still face this entire system freeze then please follow the steps to update

   1). Backup your preferences and launch Illustrator with fresh preferences
   2). Quit and re-launch Illustrator once again
   3). Use Illustrator in your workflow

   If you see AI crash and entire system is not freezing then please create a new issue.

   An error occurred while saving the comment
   sasan commented  ·  Dec 23, 2020  ·  Edit…  ·  Delete…

   Hi,

   I am using Illustrator on a new MacbookPro with M1 apple silicon.

   While using the software it often starts to randomly freeze and after a few minutes everything works again.

   Sometimes the whole mac is frozen for several minutes and Illustrator crashes completely.

   Not seeing anyone eelse reporting the problem und no issue desiriped my adobe on the M1 side I was wondering what could be the reason for this problem.

   We ask the professional team of Illustrator to fix this bug immediately.

   If it is possible for someone from Illustrator Team to send an appropriate response.

   Thank you!
   12-23-2020

   Save Submitting...
   sasan supported this idea  ·  Dec 23, 2020

4. Illustrator freezes the computer too often with the new m1 MacBook Air - please fix bug

   3 votes

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   1 comment  ·  Illustrator (Desktop) Bugs » Performance  ·  Delete…  ·  Admin →
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   sasan supported this idea  ·  Dec 23, 2020

5. Illustrator CC 2019 after updating software says it ran out of memory

   5 votes

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   0 comments  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Delete…  ·  Admin →
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   sasan supported this idea  ·  Dec 23, 2020

6. Illustrator Keeps Crashing

   18 votes

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   4 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We have fixed the issues reported in this thread. Please create a new issue if you see a Illustrator Crash on latest builds.

   sasan supported this idea  ·  Dec 23, 2020

7. Please add support for AMD Radeon Pro 5700

   4 votes

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   1 comment  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Delete…  ·  Admin →
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   sasan supported this idea  ·  Dec 23, 2020

8. Lagg, slowdown and crashing.

   4 votes

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   0 comments  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Delete…  ·  Admin →
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   sasan supported this idea  ·  Dec 23, 2020

9. Illustrator CC often crash if GPU Performance is enabled on Macbook Pro Touch Bar 2016

   3 votes

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   1 comment  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Delete…  ·  Admin →
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   sasan supported this idea  ·  Dec 23, 2020

10. After AI crashes, list of Recent Files should be restored as it was BEFORE crash

    24 votes

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    0 comments  ·  Illustrator (Desktop) Feature Requests » User Interface  ·  Delete…  ·  Admin →
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    sasan supported this idea  ·  Dec 23, 2020

11. Crash in exporting PDF

    3 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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    sasan supported this idea  ·  Dec 23, 2020