AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment An error occurred while saving the comment Jessica, can you reproduce this in a fresh new file? Or perhaps share this one, please?
I try to reproduce this behavior and I can’t. -
3 votes
Elizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.
Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.
Does it sound like something that could have been the case?
An error occurred while saving the comment Hey, I got this myself!
Ai crashed.
On relaunch it offered me to restore the file and correctly displayed its name in the dialog.
When I agreed to restore it, I got 'Print.ai' profile opened.
I checked if it’s the actual 'document profile or just a new one named like this — and indeed Ctr+Shift+S opened 'New Document Profiles' folder! It IS the document profile! Why does this happen?AdminEgor Chistyakov
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An error occurred while saving the comment Strange.
'Print.ai' is a name one of the document profiles Ai uses to base new documents upon. There are also 'Web.ai', 'Mobile', 'Film & Video', 'Art & Illustration'... the same ones you see in File New dialog.
As far as I know, when Ai crashes or gets forcefully closed, it tries to restore docs, but tries only once. In case it crashes again on launch, the temporary files he uses to restore data, are deleted anyway. Kind of lame, actually...
But I never experienced having blank documents opened instead of getting these recovered, on definitely no opening a document profile itself!Hope this never happens again, but if it does, please try to see what folder it opens when you try to save changes to this 'Print.ai', just to be sure it’s the actual document profile file.
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5 votes
An error occurred while saving the comment @Arrow Screenprinting, can you share the settings used for Image Trace in Ai to get this wonky result, please?
An error occurred while saving the comment 8bit Ninja, can you share some examples of the art that gets traced by Vectorizer.AI better than Ai’s Image Trace, along with the settings uses?
It’s hard to discuss differences in images without images presented.
Also — do you mean the results are better, or the UI is better, or UX, or something else? Please be more specific rather than just 'do as they do', please. -
91 votes
This particular issue of images from iOS screenshots getting distorted in Illustrator has been fixed now.
An error occurred while saving the comment Constantine, James, does it work any better in the latest version of Illustrator on Macs? Please review it.
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2 votes
An error occurred while saving the comment I bet I saw a request like this before, but can’t find one.
I know of two workarounds:
1. Make a rectangle instead and then use Object > Artboards > Convert to Artboards — I use it all the time and have a hotkey assigned to it.
2. Create an artboard elsewhere outside of the other one and then drag it in place (with the Move Everything Together With Tt disabled).
3. I wish there was a third one, 'to hold Space bar while creating an artboard to reposition it, like we can with shapes' — but it doesn’t exist, and here is the request about it: http://illustrator.uservoice.com/forums/333657/suggestions/45845635 -
1 vote
An error occurred while saving the comment Salvador, does it happen only in Beta, or can you see this in the general release as well?
What are you full OS specs? -
1 vote
The behavior with scaling contents of artboards with them is not a bug, but actually a long-awaited functionality requested here. You can disable it from Control panel or from Properties.
An error occurred while saving the comment Darla, thank you so much for this report!
1. Yes, updating this Beta build indeed is not smooth. If one chooses to 'remove old version' when prompted, CCD removes the older Beta, but forgets to install a newer one for some reason! The team is aware and is investigating it. The solution you came up with is OK too, reinstalling it anew just works.
2. The behavior with scaling contents of artboards with them is not a bug, but actually a long-awaited functionality requested here: http://illustrator.uservoice.com/forums/333657/suggestions/31500847. The problem with is though the mode is now enabled by default, and most users are not aware of it. You can disable it from Control panel or from Properties ((like the screenshots show).
Sorry for the inconvenience. -
1 vote
An error occurred while saving the comment Thank you for reporting this.
The team would need more details to investigate this.
You say 'sometimes', and I’m afraid it’d be hard to catch it... Do you have a test project that always get missing links when you try to package it?
Does it differ perhaps when you specify one drive to have the folder created and not other?
Please try to track the conditions it happens with. -
3 votes
An error occurred while saving the comment Still can’t reproduce it.
No objects in the doc seem to have any notes, there is no green spot one can marquee over, marqueeing seems normal to me.
Perhaps this should better recorded on video, if it’s still a problem.An error occurred while saving the comment Can you share the file and the video of how it works for you?
If the information is private, please email them at sharewithai@adobe.com
Without the steps to reproduce the issue and the file there are literally no chances to catch the issue. -
10 votesAdminEgor Chistyakov
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An error occurred while saving the comment Another solution would be to use InkQuest plugin: https://www.youtube.com/watch?v=tQfrEpXhEgY
I can imagine it’s expensive to add something like this, but the Eyedropper + Info modification seems much more realistic... -
2 votes
An error occurred while saving the comment A related report:
Smooth function converts smooth endpoints in a partial selection into sharp ones
http://illustrator.uservoice.com/forums/601447/suggestions/48779402AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Hey, look, you made a report like this one yourself once:
http://illustrator.uservoice.com/forums/601447/suggestions/36014830An error occurred while saving the comment 1. A request to be able to just click to select a tool in the Edit Toolbar 'drawer' exists:
Allow to pick tool from Customize Toolbar for temp use
http://illustrator.uservoice.com/forums/333657/suggestions/41324953
It works, actually, but the tool gets picked only AFTER you close the 'drawer' — this can be done better.2. Why not make the icons draggable instantly?
This is exactly how it was made at the start, and it became a MESS. Users accidentally moved their tool icons without noticing it, hiding them in existing tool groups and blindly creating new ones. UV is still full of 'Where is my Scissors' and 'Why is my Selection in grouped with Magic Wand' yells — I find them regularly and close. So the team decide to make it a mode and give access to lock tools.Perhaps C4D suffers from it as well, but we both know nothing about it. Here, at UV, this becomes visible.
You might want to be interested in this request as well:
Lock palettes or allow to undo UI changes
http://illustrator.uservoice.com/forums/333657/suggestions/33034954An error occurred while saving the comment Ai team seems to prefer not overcrowding the room, unless a user decides to do it manually.
They made the Edit Toolbar drawer we can open with three dots at the bottom of a tool panel, but it can’t be locked to not collapse and it doesn’t conform the screen size or get a scrollbar.
And collecting all the tools manually by drag-n-drop into a custom tool panel is hardly a viable solution, right? -
3 votesAdminEgor Chistyakov
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An error occurred while saving the comment Mark, can you check if it works for you in the latest Illustrator version?
Open the Edit Toolbar menu, click on a tool you don’t have in the panel, and then close the menu — the tool should be active now.An error occurred while saving the comment Oh, I like this one. I’m not sure if it should be picked at a single or double click though.
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1 vote
An error occurred while saving the comment Philipp, yeah... it crashed 8 times for me in just two days.
Saving a file, cutting a path, using a plugin...
Do you send the crash reports though? Do you get crash reporter dialog appear at all? -
2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment You’d have to show these privately to the team then.
Please send these to sahrewithai@adobe.com, and put the link to this report in the email’s text (http://illustrator.uservoice.com/forums/601447/suggestions/48775607), along with full specs on the images in question and the PDF preset used.
Thank you!An error occurred while saving the comment Please share some screenshots of this grainy/rough look.
Does it apply only to images within the exported PDF, or vector art as well?
Does a PDF look OK if you try to view it in Acrobat or any other PDF viewer? -
6 votes
Doesn’t happen in latest build of Ai, the Range field is now inactive unless the option is picked
AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment I found another user who can replicate this, on Mac.
They say if you keep the marquee held, and then try to press Cmd/Ctrl + Opt/Alt once again (while still holding the marquee), it suddenly works.
Can you confirm this?An error occurred while saving the comment Can you share the test file, just in case? Maybe it’s file specific?
An error occurred while saving the comment Can’t confirm this.
If I hold Ctrl+Alt to temporarily switch my Selection Tool into Group Selection Tool, hitting E once while dragging properly enables the enclosed mode and objects within a marquee get selected as expected... applies both to paths and text objects.
Let’s try to figure out what else can influence this...
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Jessica, I was finally be able to look into the file you shared.
The structure inside didn’t really answer what happened, but allows to compare the broken clip groups to the one that survived (the one at the top, with the red tie).
Take a look at the first image attached.
The tree on the left is the survived one, the one on the right is broken.
Both are quite messy and strange, but the one on the right is just 'Group', and the clipping group inside has nothing in it but the mask.
I ahve my guess on why this happened technically, but to prove it I’d need to take a look at the tree like this for the object BEFORE the file get saved and reopened — Ai seems to change the order of objects in clipping groups.
But you can avoid this problem in the first place, if you do these simpler, with no duplicates — take a look at the .ai file attached and the second image. All you need to do is a single path (with a stroke applied to it) and the clipped image.
Take a look at these and comment back, please.