AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment AdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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7 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment True. Voted.
But legacy is a weird thing — once something is introduced, you can not touch or change it without a backlash.
Here is a good summation of how it works: https://xkcd.com/1172/
It means that someone can rely on these names :)I rarely use default presets at all and have a set of my own.
But the main purpose of these relict brushes is to teach new users these exist and can be made, used and customized.
Sure, these also get embedded into each new saved document if one does not clean them...
It’s a tough knot to unravel. Somehow presets should teach but not get saved.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Have you tried to reset preferences?
Corrupted preferences can lead to errors like this, and they don’t get reset when you uninstall/reinstall.
Here is a nice instruction on how to delete them: https://astutegraphics.com/support/tutorials-and-troubleshooting/resetting-illustrator-preferences -
1 vote
An error occurred while saving the comment Shakil, can you share a screenshot of it, if it still behaves strange?
I don’t notice anything unusual in the way Properties display its scrollbar. Or do you mean something else by 'overflow'? -
7 votes
An error occurred while saving the comment Jeff, one can make a panel stay until it is closed, if you disable Auto-Collapse Iconic Panels option in Preferences > User Interface section.
As for the toolbars — yeah, they don’t have a way to get scrolled when trimmed by the app’s frame... voted.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment How many artboards do you have?
Do you use Global or Artboard Rulers at the moment? -
6 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Jean-Paul, just in case translators did a poor job:
do you want a command that sets the local ruler origin point relative to the top left corner of... what specifically? You write 'plan de travail actif' — but what it is? do you mean the 'artboard' or 'the 'object' or 'the viewport'? Perhaps a mockup can help to illustrate the idea. Can you make one, please?AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Anita, can you please better share a video or a GIF of how it is looking for you?
It’s hard to discuss images without any.
Also — please check if you have some snapping option that interferes with setting a center. -
1 vote
An error occurred while saving the comment So,
an RGB image in a CMYK document — GPU works fine,
a CMYK image in a CMYK document — GPU fails,
an RGB image in an RGB document — GPU works fine,
a CMYK image in an RGB document — GPU fails?
Please correct me.An error occurred while saving the comment Does it matter which type of image you use? You mention 'bitmap' — but what about other images? RGB/CMYK? PNG/JPEG? TIFF/PSD? Can you check these?
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3 votesAdminEgor Chistyakov
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An error occurred while saving the comment Matthew, yeah, these happen for me too sometimes :/
Sometimes I can heal them with Pathfinder’s Add (with a properly set precision), but some of these you show are just gigantic (it seems like).
Here are some thoughts on this:
1. The team would need actual vector files to investigate this, please share some — here, for all to test, or directly with the team via sharewithai@adobe.com (please then mention the link to this report so they can track it: http://illustrator.uservoice.com/forums/601447/suggestions/46855744). I’d personally would love to try these myself, but it’s up to you to choose the way to share these.
2. Does a result differ if you use Object > Flatten Transparency with Vector parameter at 100%, instead of using just Expand?
3. Does it help to scale the path and the stroke it has up (with Scale Strokes & Effects option enabled), then expand and scale back?
4. Does changing Miter value for the stroke change anything?
5. Does it help to apply an Outline Stroke effect instead and then use Expand Appearance? Do these spikes and notches appear, and if they do it in the same places?
6. What about elder versions? Please try to install the oldest you can and recheck.
Anyway, thank you for reporting this. -
1 vote
An error occurred while saving the comment Harry, it’s no exactly clear which groups are hidden... I suppose those empty areas in the middle, but it’s a guess, since you forgot to share the screenshot of the expanded Layers panel.
When you fix the visibility and resave the file — does the problem happen again when you reopen it back?
If yes — can you please share the original file with the team via sharewithai@adobe.com? Provide your full OS specs also, so they can replicate this on the same configuration.
Also — does it happen only in 27.61 or 27.7 or are you using another version? Does it help to use an older one? -
1 vote
An error occurred while saving the comment Matias, please tell more.
How large? What’s the artwork? How do you export? Describe it fully, share some test files, quote the error message or share a screenshot of it.
Without this team can do nothing at all to investigate this. -
3 votes
An error occurred while saving the comment Wow, this is completely broken.
Can you please isolate the original object into a separate file, and share it here in the comments, or send to sharewithai@adobe.com, so the team can investigate what is happening with this particular art?
Please also mention the link to this report so they can track it (http://illustrator.uservoice.com/forums/939477/suggestions/46858984) -
24 votes
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Ken, the team is aware of this problem and is trying to push get it fixed.
Some changes were made for the next 27.7 version. Please check it when it gets available for you and reply back.AdminEgor Chistyakov
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4 votes
Fixed in Beta 27.9 5. Please check if it works for you.
At the test setup it now takes roughly 1 second to hide and show layers.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment For me it’s less impactful with this test setup.
In 27.6.1 hiding a layer takes from 5 to 7 seconds.
In 26.5.3 — 3 seconds.
Tested on AMD Ryzen 5 3600 with 15.9GB RAM.
Funny thing is that while Rectangle Width / Height can’t be used to expand the shape back, W and H fields ibn Transform can (but only when the shape is not rotated, obviously)...